Dining Room Server
Dining Room ServerClassification: Hourly / Non-ExemptReports to: Dining Room Floor ManagerJOB DESCRIPTIONThe Cosmos Club, founded in 1878, is a private social club for men and women distinguished in science, literature and the arts or public service. Members come from virtually every profession that has anything to do with scholarship, creative genius or intellectual distinction.Summary/Objective: The Dining Room server is responsible for each guests' experience at the Cosmos Club. The server guides the customers through their experience at the Club from the moment they enter to the time they leave including, but not limited to taking food and drink orders, checking in and presenting the bill.Essential Functions: Provide superior customer service to guestsAssist in food and beverage selection, presenting menu and answering guests' questions regarding menu, cuisine and beveragesTransmit orders to bar and kitchen, identifying special requests and any dietary restrictionsMaintain open communication with all team membersMaintain table settings by removing courses, replenishing beverages and utensils, and ensuring guests' requests or issues are handled promptly and courteouslyAdhere to sanitation, safety and alcohol beverage control policiesProcess guest bills efficiently and correctlyExperience:Minimum of 1 year previous server experience in restaurant/hospitality/entertainment venuePreferred experience in fine diningSuperb customer service and interpersonal skillsExcellent problem solver and team playerFlexible with varying schedules to reflect business needsMust have knowledge of food & beverage preparation and servicePhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to walk, talk and hear. The employee frequently is required to stand for long periods of time, walk, use hands to finger, handle or feel and reach with hands and arms.Must be able to lift, carry, push and pull food trays, carts, chairs and tables up to 40 lbs with or without reasonable accommodationOther Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change.Cosmos Club provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cosmos Club complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Cosmos Club expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cosmos Club employees to perform their job duties may result in discipline up to and including discharge.