Security Operations Manager

Whelan Security
Washington, DC
Nov 09, 2018
Nov 12, 2018
Other, Security
Full Time
Job DescriptionWhelan Security is looking for a talented and driven leader to manage our service in Washington DC.Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Project Manager is an operational leader of the company responsible for the personnel a larger strategic account, typically reporting into a GM or MSS. The Project Manager is responsible for the management, employee development and engagement of all personnel in the assigned client site, as well as operational support for the account to include scheduling, payroll, compliance, post order development and performance metrics tracking, and employee recruiting, discipline, recognition, training and inspections. The Project Manager role is 100% tactical and operational. The Project Manager is expected to build upon a culture of employee engagement and set the example for all employees in the assigned account of servant leadership and personal commitment to the Whelan Values.Performance Metrics: The Project Manager is expected to achieve the following metrics within Whelan's performance-based business environment:Manage to 2.5% unbilled overtime or less on assigned accountYear over year improvement in Employee Engagement Scores in the accountRetention of the accountPeriod over period improvement (usually quarterly) of performance metrics specific to the accountPersonnel inspections and training of 100% of assigned personnel each monthPersonnel recruiting to ensure full staffing levels on assigned accountsPersonally recruit a minimum of one new supervisor for your account annuallyDevelop a minimum of one supervisor for promotion annuallyBecome proficient in all company software systems (on-boarding, scheduling, financial, CRM)100% compliance to the Whelan Mandatory RequirementsLead by example of living up to the Whelan ValuesPersonal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun.QualificationsThe ideal candidate will have at least 5+ years of relevant experience. Candidates must demonstrate a stable work history and pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state, and federal), drug test, aptitude tests, skills assessments, interviews, past employment verification, and a personality profile (behavioral assessment).EducationCandidates must meet the following educational requirements:A college degree (Associate's/Bachelor's or greater) is preferred although equivalent experience will be consideredWhy Whelan?Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.Be Valued: We are more than a team - we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry. Apply Now!If you are looking for an outstanding opportunity to work at a family-owned, industry leading organization - APPLY NOW!Click "Apply" to begin the application process immediately. For more information, you can also call us at 301-459-2355 Not convinced? Listen to what our team members have to say! Washington DC

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