District Manager

Employer
Extra Space Storage
Location
Washington, DC
Posted
Nov 09, 2018
Closes
Nov 12, 2018
Function
Management
Industry
Other
Hours
Full Time
Why Join Us? Are you passionate about developing talent, customer service, and getting results? At Extra Space Storage we offer a great company culture without the retail hours! Since 2016 we have been a part of the S&P 500 and lead the self-storage industry in more ways than one. In addition, we are the recipient of multiple Best Places to Work. We are looking for engaged employees to join our team as we continue to experience amazing growth. By developing and guiding your talented team members across multiple stores, you will be able to meet the needs of our customers and impact growth across Extra Space Storage. Extra Space Storage Culture Guide ""Our people are the lifeblood of Extra Space."" -Joe Margolis, CEO of Extra Space Storage. Qualifications *Willingness and ability to relocate anywhere within the division to an assigned district as determined by the Divisional Vice President* 3+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 5+ stores. Exceptional leadership, interpersonal, communication and problem-solving skills. Bachelor's degree preferred. Leadership Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences. Solicits customer feedback and follows up on customer service issues. Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items. Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store's unique strengths and opportunities. Essential Duties Management of rental rates, discounts, Customer Protection Plan and other income sources. Watch controllable expenses to provide the highest ROI for each store. Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action. Utilizes management information tools and analyzes financial reports / P&L addresses trends and issues in district performance. Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing. If you are a current Extra Space employee, please apply through the ""Find Internal Career Openings"" in Workday Company Description: Extra Space Storage® Inc. (NYSE: EXR) is a real estate investment trust based in Salt Lake City, Utah with regional offices in California, Connecticut, Florida, Maryland, Massachusetts, New Jersey, New York and Texas. Extra Space Storage is the second largest operator of self storage in the US, and is a national owner, developer, acquirer and operator of professionally managed self-storage properties. Extra Space Storage is a thirty year old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals: Maximize customer satisfaction Provide an excellent product and service Develop and maintain mutually beneficial business relationships Increase shareholder value Grow the business Make Extra Space Storage a great place to work Extra Space Storage is a growth-oriented company creating a new standard in the self-storage industry. Both customers and communities benefit from Extra Space Storage's professional approach to storage. Featuring attractive, convenient and secure facilities operated by professional managers, Extra Space Storage seeks to change the association of self storage as a temporary holding place for rarely-used things to a desirable, safe, and customer-oriented facility perfectly suited for maintaining and accessing valued person

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