Key Holder (Retail Sales Associate)

DXL Group
District Heights, MD
Nov 09, 2018
Nov 12, 2018
Other, Retail
Full Time
DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Key Holder (Retail Sales Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store. What makes us different from other retailers? We are located in free-standing stores, not in malls ENTIRE team is eligible for quarterly bonuses We are committed to developing our people in order to promote from within Merchandise discounts and referral bonus Our full-time associates enjoy a comprehensive benefits program including: Medical, dental, and vision insurance 401(k) retirement plan Life insurance and disability plans Paid holidays, sick/personal days, and vacation time Key Holder - Retail Sales Associate (Sales / Customer Service / Sales Representative/ Retail) JOB DESCRIPTION As a Key Holder (Retail Sales Associate), you will be responsible for building and sustaining long term relationships with customers as you work to create a sales environment that enhances the buying experience. ESSENTIAL DUTIES & RESPONSIBILITIES: Achieve individual goals and assist Store Manager in ensuring the store meets its sales plan Assist Store Manager with the daily operation of the store Create and implement merchandise presentations and displays that are customer focused and maximize sales according to operational direction Ensure that standards are being followed: floor sets, cleanliness, marketing, signage and promotions Ensure each customer is welcomed in a warm and genuinely sincere manner and go above and beyond the customer's initial requests by fulfilling his/her wardrobe needs and recommend complete outfits Spend quality time with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group \"fans\" by encouraging return visits Key Holder - Retail Sales Associate (Sales / Customer Service / Sales Representative/ Retail) JOB REQUIREMENTS: High school diploma or equivalent (college/university degree helpful not required) 1-2 years of luxury retail experience; tailored clothing, sportswear and hard line merchandise experience, a plus Demonstrates superior customer service techniques and experience with problem/ complaint resolution Ability to lift up to 10 lbs. and move up to 50 lbs. Key Holder - Retail Sales Associate (Sales / Customer Service / Sales Representative/ Retail) Join DXL Group and be part of the winning team! Apply now:

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