Office Supervisor

Dulles, VA
Nov 09, 2018
Nov 13, 2018
Full Time
Summary: Reporting to the Branch Manager, an office supervisor is responsible to oversee the provision of financial services to customers (dealers) at designated auctions and typically within a specific geographic area. They are responsible to grow the business profitably by increasing the number of customers and by expanding the volume of business with existing customers. Risk management, loss prevention, and expense control are core job functions. To achieve AFC's business goals, the office supervisor must oversee a financial services team that is competent in the technical aspects of loan processing (floor planning), credit worthiness determination, methods of securing and monitoring loans, and collection processes.Job Description: Responsibilities and Duties:1. Use business development along with available resources to achieve financial and non-financial goals of the Branch.2. Develop a thorough understanding of AFC policies, processes and procedures relative to business development, loan processing, collections, expense control, and staff development.3. Understand the applicable laws and codes for an assigned geographic area and ensure the Branch operates in compliance.4. Assist in recruiting, hiring, training, motivating, and development of members of the branch financial services team with the focus on providing prompt, accurate, and courteous service to both internal and external customers.5. Utilize all appropriate means to monitor and collect receivables, account for property used to secure loans and to document business transactions (particularly communications related to a credit line, late payments, returned checks, note repayments, and out of trust situations).6. Communicate potential loss situations to Branch Manager, Regional Manager and Corporate Loss Prevention staff as soon as identified to develop a coordinated response. Lead efforts to take possession of vehicles or other property used to secure loans and acts as AFC's agent/representative in legal matters, as required.7. Assist in the prospecting and growth of the branch's portfolio, along with assisting in marketing efforts and product campaigns of the branch and corporate.8. Utilize all available Customer Relationship Management tools and work queue task assignments to maintain a history of the dealer.9. Uses spreadsheet and other automated or manual processes to prepare required documentation and reports.10. Support other AFC locations remotely and on site when needed.11. Other duties, as assigned.Educational Requirements and Qualifications:Bachelor's degree preferred. Two (2) years in automotive or financial services industry with one (1) year experience in supervisory or management position preferred. Familiarity with concepts, procedures and processes typically used in an automotive and financial services industries. Ability to read and understand basic financial statements preferred. Good organizational, clerical, numerical and verbal communication skills. Proficient in Microsoft Excel, Word, and Outlook. Motor vehicle operator required. Notary desired. Local travel up to 25%.KAR is an equal opportunity employer. KAR is a drug-free workplace. Automotive Finance Corporation (AFC) is a premier capital funding source for the used car industry. Founded in 1987, AFC's commitment to the success of our customers, our employees, and our company has made us one of the largest independent providers of dealer floorplan financing in North America.#CB