Telecommuting Services Technician

Employer
VirtualVocations
Location
Washington, DC
Posted
Nov 09, 2018
Closes
Nov 12, 2018
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
A software company is in need of a Telecommuting Services Technician. Must be able to: Effectively resolve customer issue in a timely manner Answer inbound calls and greet customers Properly document all customer interactions Skills and Requirements Include: Type 30 to 40 words per minute Communicate technical directions over the phone to inexperienced computer users Minimum of 1 year experience setting up home networks (or equivalent technical training) 1 year of related experience in a customer service environment Understanding of wired and wireless home networks using multiple network technologies

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