Remote Customer Service Representative

Employer
VirtualVocations
Location
Baltimore, MD
Posted
Nov 09, 2018
Closes
Nov 12, 2018
Function
Customer Service
Industry
Other
Hours
Full Time
An outsourced customer relationship management and financial services company is filling a position for a Remote Customer Service Representative. Core Responsibilities of this position include: Receiving and processing incoming phone calls for clients Ensuring that calls are processed in strict adherence to established policies, procedures, and quality standards Successfully completing initial on-the-job training, as well as any new product or on-going training Position Requirements Include: High school or GED Minimum one year customer service or sales experience Must be 18 years or old Basic computer skills required to include navigation between application and internet sites

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