Information Technology Specialist (Systems Administration)

TRAVEL REQUIRED:

Not required

RELOCATION AUTHORIZED:
Relocation expenses reimbursed No

KEY REQUIREMENTS:
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U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.

Position is subject to a background investigation.

Applicants must meet all qualification requirements by the closing date of this announcement.

Males born after December 31, 1959 must be registered with the Selective Service.

You must have IT related experience and/or completion of specific, intensive training that demonstrates that you possess each of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; 2. Customer Service - works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3. Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations

AND

To qualify at the GS-12 level, you must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal Government. Examples of qualifying experience include: evaluating, implementing, and supporting hosting infrastructure technologies; providing assistance to customers in support of application systems hosted on an organization's servers; responding to user inquiries and problem reports regarding supported applications; and analyzing server performance data and recommending changes/improvements as necessary.

To qualify at the GS-13 level, you must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal Government. Examples of qualifying experience include: providing advice to specialists and managers on the evaluation, implementation, and support of hosting infrastructure technologies; serving as a technical consultant to customers in support of application systems hosted on an organization's servers; diagnosing causes of complex critical systems administration problems and devising innovative solutions for their resolution; and analyzing server performance data and recommending changes/improvements as necessary.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/10338988

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

• At the supervisor's discretion, this position may offer work schedule flexibilities: telework.
• This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
• A one-year probationary period may be required upon selection/placement.
• We may make additional selections for similar positions within the commuting area(s) of the locations listed through this vacancy announcement.
• The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
• The NIH maintains a tobacco free work environment and campus.

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You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and Selection procedures for placement in one of the following categories:

• - Best Qualified - for those who are superior in the evaluation criteria
• - Well Qualified - for those who excel in the evaluation criteria
• - Qualified - for those who only meet the minimum qualification requirements

The Category Rating Process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Applicants determined to be Best Qualified will be referred for further consideration. Preference eligibles in the Best Qualified category are referred before all other applicants. As part of the process, you may be asked to provide more detailed information about your experience and/or capabilities.

To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), you must substantively exceed the basic qualifications by scoring at least an 85 on the assessment and meet all eligibility, physical, medical, suitability, and any other requirements.

Read more Security clearance Public Trust - Background Investigation

Drug test required No