Nov 09, 2018
Nov 30, 2018
Full Time
Position Information

 Arlington County Management Intern
Behavioral Health - Emergency Services
(Two Vacancies)
This is a one-year, part--time, paid Internship Program


Who we are?

Arlington County is an exciting, innovative local government entity located in Northern Virginia. We are seeking highly motivated individuals for an exciting one-year Management Internship in our Department of Human Services. These positions offer a career opportunity to a qualified individual with little or no previous professional work experience to help them prepare for a career in mental health or human services. This Management Internship will offer a new college graduate or currently enrolled graduate student with an in-depth, hands-on learning opportunity in an area critical to supporting mentally ill clients in crisis.

What you will do?

Over the course of a year, Management Interns work under the supervision of senior staff members to gain valuable on-the-job training and real-world work experience. They support the County's efforts to consistently work toward greater efficiency and effectiveness by offering improved processes and fresh ideas while becoming familiar with the community mental health work environment as a viable and fulfilling career path.

Who you are?

A recent (2018) college graduate who has earned a Bachelor's or Master's degree OR is currently enrolled in a Master's degree program or will complete the requirements for the Bachelor's or Master's degree before the starting date of work. Management Interns may not have professional work experience related to the internship. In addition, the successful candidate will also meet the following criteria:
  • Willingness to explore and follow best practices;
  • Self-motivated and a desire to excel;
  • Excellent analytical, quantitative, and problem-solving abilities;
  • Ability to manage multiple projects and/or tasks and easily switch focus as required;
  • Ability to research and understand technical documentation;
  • Outstanding interpersonal skills - ability to interact effectively with many levels of staff and to express ideas articulately, verbally, and in writing to a variety of audiences;
  • Exceptional attention to detail and strong organizational and planning skills; and
  • Strong customer service skills.
Department of Human Services
Behavioral Health Division -  Emergency Services

 The Emergency Services Unit is a 24/7 operation that provides immediate assistance to individuals of various ages experiencing a mental health crisis.  Services include assessment, crisis intervention, stabilization, short term counseling, psychiatric services and critical stress management for individuals and families.

These Management Interns will work under the direct guidance of a supervisor to assist with performing the following duties.

Responsibilities include:
  • Greet walk-ins, assist with access paperwork, and orient clients to the Crisis Intervention Center;
  • Determine client needs, triage, and refer to appropriate clinical staff;
  • Monitor and observe clients who are receiving 23- hour Office Based Crisis Stabilization;
  • Document client observations and interactions in the Electronic Health Record according to compliance regulations;
  • Assist clinicians with locating available psychiatric beds in area facilities;
  • Manage the transition of individuals who transfer to local hospitals for continued care;
  • Track clients' admissions and discharges to and from hospitals or other ES Crisis Stabilization Units;
  • Schedule clients for follow up medication management appointments;
  • Discharge clients from the Crisis Intervention Center; and
  • Obtain and report feedback on service delivery and customer satisfaction.


Selection Criteria

Minimum: A Bachelor's or Master's degree (minimum GPA of 3.0) within the past year (2018) or must complete the requirements for the Bachelor's or Master's degree before starting date of work; or must be currently enrolled in a Master's degree program.  Management Interns may not have professional work experience related to the internship.

Degree requirements:  Human Services, Psychology, Counseling, Public Health or a related field.

Desirables: Preference may be given to candidates with one or more of the following:

  • Strong written and verbal communication skills
  • Highly organized
  • Team player
  • Ability to work under pressure
  • Strong interpersonal skills
  • Bilingual ability – Spanish/English

Special Requirements

Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence.  An offer of employment may be contingent upon a favorable review of the applicant's driving record.

Additional Information

Work hours: Each intern will work 32 hours per week, hours are as follows:

Intern One:  9:00 am – 5:00 pm Thursday through Sunday
Intern Two:  4:00 pm – 12:00 am Friday through Monday

Emergency Services is a 24/7 operation; weekends and some holidays are required.

Management Interns are eligible for health, dental, and leave benefits.

Completion of the Supplemental Questionnaire is required as part of the application process for this position. You may further describe your experience by attaching a resume. However, please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

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