Consulting EEO & Employee Relations Officer

Washington D.C.
Nov 09, 2018
Dec 10, 2018
Full Time
Job Description

Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor's Degree in Human Resources, Business Administration, or other applicable field is required. A Masters Degree in Conflict Resolution, Human Resources, Public Administration, or Business Administration, or a Juris Doctorate (Law) is preferred. A minimum of nine (9) years of progressively responsible technical, administrative and analytical experience in EEO, Employee Relations program planning, development, analysis, compliance, enforcement, and administration; in actually investigating discrimination complaints; and in exercising effective judgment in the interpretations of EEO and related guidelines and regulations within a large organization, with demonstrated success in dealing with various equal employment opportunity, and employee relations activities.

Or, an equivalent combination of post high school education and successful completion of several post-secondary school courses in human resources, personnel management or labor relations, business administration or a related field, plus a minimum of thirteen (13) years of progressively responsible technical, administrative and analytical experience in equal employment opportunity and employee relations program management to include the administration of personnel policies and procedures within a large organization, with demonstrated success In dealing with varied labor relations and/or civil rights activities.


Possession of, or the ability to rapidly acquire, a valid District of Columbia, Maryland or Virginia motor vehicle operator's permit issued from the jurisdiction of residence.

Medical Group:

Ability to satisfactorily complete the medical examination for this job.  The employee must be able to perform the essential functions of this job either with or without reasonable accommodations.

Job Summary/Duties:

This position provides strategic professional, Equal Opportunity, Workplace Violence and as assigned Employee Relations guidance, highly technical policy support, project and compliance program management utilizing learned expertise / skills and working within WMATA's Equal Employment area. This is a senior EOER staff position which addresses highly sensitive and confidential matters on a routine basis. The incumbent provides professional/strategic Equal Opportunity direction to the organization's senior managers and management team.

To ensure WMATA, HR and EOER objectives are met, the Consulting EEO and Employee Relations Officer, in partnership with the HR management team members, provides guidance, counsel, coaching, training and project/program management in all areas of Human Resources and Equal Opportunity compliance. Position has significant latitude for independent judgment and action within established organizational parameters.

Leads exploratory activities into new Equal Opportunity related human resources programs and practices. Identifies strategic need for innovative programs and gains senior management buy-in, Leads the design activities related to new programs, and develops a strategic vision of the organization which enhances the overall operation of the organization. Working with senior management, implements change that positively drives the business, invigorates the personnel, and ensures compliance with Metro's EEO Policy and Practices.

Partners with management within EOER in the development, coordination, implementation, enforcement, and monitoring of policies and procedures to provide WMATA with an aggressive program to eliminate discrimination as required by Federal, state, and local statutes and to promote equal employment opportunity using EEO principles and programs.

Teams with field management, employee relations staff, and other departments in HR in the resolution of employee relations matters that include EO concerns. Administer appropriate investigative processes for assigned workplace violence cases. Becomes familiar with and follow the guidelines outlined in P/I 7.33 (Workplace Violence). Serve as the coordinator and primary contact for a specific assigned area within the Office of Equal Opportunity and Employee Relations.

Anticipates emerging negative trends on Equal Opportunity issues and uses visionary concepts to define and address potential problems.

Develops and coordinates proactive office-wide, department-wide and Authority-wide initiatives, projects and programs to positively impact EEO, employee relations, workplace violence and human resource management goals and objectives for organizations assigned.

Leads in the investigation of allegations of discrimination made by WMATA employees and applicants and counsels employees, supervisors, and managers regarding alleged acts of discrimination; makes determinations regarding the validity of complaints; works with employees, supervisors, and managers to resolve offending/illegal behavior.

Partners with management throughout WMATA in developing and promoting effective training programs for all levels of WMATA employees, from Senior through hourly.

Advises the Director on special concerns of managers, non-management employees, applicants, and others. Ensures that recurring special concerns are made an integral part of the WMATA EEO and dispute resolution programs.

Maintains up-to-date knowledge of all pertinent EEO regulations, laws, statues, Executive Orders, etc. Provides assistance to the various WMATA officials in their interpretations and application of these regulations, laws, statues, Executive Orders, etc.

The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report


Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists.  Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment.  It is not intended to replace the official job description.  Job Descriptions are available upon confirmation of an interview.

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