CHIEF WATCH OFFICER

Location
Arlington
Posted
Nov 02, 2018
Closes
Nov 16, 2018
Function
Executive, Chief
Hours
Full Time
Position Information

Arlington County's Department of Public Safety Communications and Emergency Management (DPSCEM) is seeking a Chief Watch Officer to supervise the work of the Watch Officers' team.  This position ensures the accurate and timely collection, analysis and dissemination of communications/information to the DPSCEM, County Leadership Command staff of the Police and Fire Departments, and Arlington Alert/EAS subscribers.

Specific duties of the Chief Watch Officer include:

  • Directing the work of the Watch Officers, preparing reports, maintaining files, and conducting performance appraisals;
  • Motivating, training, evaluating, counseling, disciplining and scheduling the Watch Officers;
  • Monitoring emergency communications from multiple sources and sending notifications using multiple alerting systems to include the Fire Mutual Aid Radio System (FMARS), Police Mutual Aid Radio Systems (PMARS), National Warning System (NAWAS), Computer Aided Dispatch systems (CAD), local and national media, and other local, state, and federal systems;
  • Recognizing and analyzing impact of incidents and assisting the Emergency Management department with coordinating and deploying the County's emergency response;
  • Reviewing, recommending, and implementing standard operational policies, procedures and guidelines to support emergency preparedness; and
  • Developing and maintaining close working relationships with Police and Fire supervisory personnel, and other County agencies to promote communication and emergency message dissemination and exchange.
The ideal candidate will have the following:
  • Effective communication skills, both orally and in writing;
  • Knowledge of emergency management and/or public safety plans and practices;
  • Experience with disaster recovery, hazard mitigation, exercise planning and coordination;
  • Ability to develop and understand County organizations, functions, and lines of business;
  • Ability to plan, organize, and manage projects/programs;
  • Ability work calmly and effectively with people and resources in rapidly changing and potentially stressful situations; and
  • Experience establishing good working relationships with department/agency management, other organizations, and County officials.

Selection Criteria

Minimum: Bachelor's degree in emergency management, public safety, public administration, or a related field and considerable professional level experience in emergency management or public safety, which included knowledge of the following:

  • Emergency management technologies including emergency management applications and information management systems, emergency databases, computer-aided dispatch, digital communication, telephone and radio equipment and systems;
  • Principles and practices of emergency preparedness;
  • County regional, State and Federal Laws; and
  • County police and fire operations.
Substitution: Additional qualifying experience may substitute for the education requirement on a year for year basis.

Desirables: Preference will be given to candidates with the following experience:
  • Working as a leader (e.g., coordination of a special project that involved the efforts of several individuals or offices, a lead role in community volunteer work, chair of a special task group, etc.);
  • Collecting, analyzing, and summarizing data with computer software and internet-based applications;
  • Working in an Emergency Communications Center or a call center environment; and
  • Training others in work procedures.

Additional Information

  1. The applicant must have taken and successfully passed Emergency Management Institute(FEMA) Incident Command Systems(ICS) 100,200,700, and 800(or current versions) Applicant must complete and pass ICS 300 and 400 within six months of being hired.
  2. The applicant must possess a valid motor vehicle operator's license from the applicants place of residence.  The applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official/district driving record. Any offer of employment may be contingent upon a favorable review of the applicants driving record.
Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.