Student Trainee (Program Support Assistant)
Relocation expenses reimbursed No
- U.S. Citizenship is required.
- Registration with the Selective Service (if applicable).
- Suitability for Federal employment determined by background investigation
- Must sign a Pathways Participant Agreement
- Must be able to work full-time for the duration of the program.
Internship Eligibility Requirements:
Individuals accepted for enrollment (must provide an acceptance letter from the academic institution on letterhead) or students enrolled (you must provide academic transcripts) in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.
Note: You must provide an unofficial academic transcript that reflects your current enrollment and a verification of Spring 2019 enrollment. If you have been accepted for enrollment at a qualifying academic institution, you must submit an acceptance letter from the academic institution on the institution's letterhead. For Summer 2019 or Fall 2019 enrollment, you must provide sufficient academic documentation to be appointed.
To qualify for the GS-04 grade level, the applicant must have graduated from high school and successfully completed at least two years of academic education above the high school level; OR the applicant must have at least one year of progressively general experience as it relates to having a clerical knowledge and skill. General experience is a demonstrated experience using word processing hardware and software; producing, storing, retrieving, and printing documents; sorting, calculating, and retrieving information from electronic databases or spreadsheets; composing and reviewing reports, charts, and graphs; operating office equipment; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; and answering office telephones and referring calls to appropriate staff; OR the applicant may qualify based on a combination of general experience and education.
Note: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks. To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%); finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%).
To qualify for the GS-05 grade level, the applicant must have completed a 4-year course of study leading to a bachelor's or equivalent degree; or a Bachelor's degree; OR applicants may qualify based on having 3 years of progressively general experience, 1 year of which was equivalent to at least a GS-4 as described above. Progressively general experience is any type of work that displays the ability to perform the work of the position as demonstrated through prepared and/or edited databases, spreadsheets, correspondence, reports and other documents; conducted non-complex presentations, used word processing hardware and software; produced, stored, retrieved, and printed documents; sorted, calculated, and retrieved information from electronic databases or spreadsheets; composed and reviewed reports, charts, and graphs; operated office equipment; sorted, filed and retrieved materials in alphabetical, numerical or chronological order; OR the applicant may qualify based on a combination of education and general experience for the GS-05 grade level.
Experience must be sufficient to demonstrate that the applicant possesses the knowledge, skills, and abilities required to perform the work.
If you fail to submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, you will be deemed ineligible for further consideration for this vacancy.
Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link: http://ope.ed.gov/accreditation/Search.aspx.
Foreign Education: Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accrediting organizations recognized as specializing in interpretation of foreign education credentials.
Security and Background Requirements: A National Agency Check with Inquiries (NACI) background investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Veterans' Preference Documentation: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy),or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. 10 point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at: http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information on veterans' preference, go to: http://www.opm.gov/Veterans.
EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.
Benefits for Students: This appointment is not eligible for annual leave if the appointment is less than 90 days, sick leave may be offered. This appointment is not eligible for health benefits and retirement, but may be eligible for transit benefits.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated on the quality and extent of your experience, education (if applicable), and training relevant to the duties of this position. If you are found minimally qualified for the job, your application package will be further evaluated to determine your possession of the critical knowledge, skills, and abilities and other characteristics listed below.
Your responses to the job questionnaire will be validated against your resume to determine if you meet the qualifications requirements for this position. Your resume must provide enough detail to fully support your answers to the questionnaire. Applicants found to be among the top candidates will be referred to the hiring manager for further consideration and possible interview.
If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your responses will be adjusted and/or you may be excluded from consideration for this job. Your resume must document specialized experience and support your responses to the vacancy questions.
Your qualifications will be evaluated on the following competencies:
- Customer Service
- Oral Communication
- Written Communication
- Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
- Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
- Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.