Medical Receptionist

Capital Digestive Care
Chevy Chase, Maryland
Oct 16, 2018
Nov 20, 2018
Full Time

Company Description

Established in 2009, Capital Digestive Care unified more than 50 physicians across the Washington metropolitan area in their desire to advance the delivery of care for patients suffering from all types of digestive health conditions.  Together, we offer the greatest collective experience in the area and the most accessible care. 


Join Capital Digestive Care and become part of the team that is shaping digestive health across our region.  We hire exceptional people who want to make a difference in the field of medicine. 


Job Description

Medical receptionist is resposnsible for: welcoming patients and visitors by greeting them in person or on the telephone; answering or referring inquiries. Optimizing es patients' satisfaction, provider time, and treatment room utilization by scheduling appointments.Keeping the office running in an efficeint manner by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays and by comforting patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.



  • Excellent customer service

  • Ability to organize and prioritize work and manage multiple priorities

  • Excellent verbal and written communication skills, including face to face interactions with patients, phone conversations, and emails

  • Excellent attention to detail.

  • Use active listening skills.

  • Knowledge or health insurance plans

  • Skilled in documentation and maintaining patient care records both electronic and paper versions

  • Knowledge of common safety hazards a safe work environment

  • Ability to identify and communicate effectively issues with the Supervisor

  • Ability to follow medical quality assurance and quality control standards

  • Ability to work well with patients/co-workers by establishing and maintaining effective working relationships with patients and other staff members

  • Ability to establish and maintain effective working relationships with providers, management, staff and contacts outside of Capital Digestive Care, i.e. Endoscopy Centers, Hospital, Radiology Offices


  Additional Information

All your information will be kept confidential according to EEO guidelines.

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