Technical Content Specialist/Jr. Developer (1222-679)

Rockville, Maryland, United States
Oct 16, 2018
Nov 13, 2018
Full Time
This is a non-supervisory hands-on technical position supporting the publishing software and systems used to produce USP’s new and existing electronic and print products. The Technical Content Specialist/Jr. Developer is responsible for maintaining and customizing DITA

Roles and Responsibilities

  • Leads development, customization and maintenance of DITA
  • Creates and modifies
  • Creates test data and test builds for software as required; versions test and production software in USP-approved repositories using Git and CVS
  • Creates release notes in accordance with IT practice; writes and revises instruction documents
  • Analyzes, troubleshoots, and debugs files
  • Utilizes Mantis or other issue-tracking application tickets; provides periodic activity reports on
    Mantis tickets
  • Performs data mining searches
  • Provides technical backup for Publishing Support Specialists
  • Provides in-depth training for staff on use of developed applications and processes
  • Keeps current with the latest technologies, takes lead in testing/piloting and implementing
    new/enhanced software
  • Actively seeks out ways to streamline publishing processes either independently or as a participant in planning sessions and/or sub-teams


Basic Qualifications 


  • Bachelor’s Degree in CS, information management, communications or related field. Four years of equivalent experience in these fields will be considered in lieu of a degree.



  • Minimum 3 years of experience with
  • Publishing or technical communications experience preferred
  • Minimum 1 year of programming experience in JavaScript and Node.JS, Java, or Python
  • DITA/DTD/Schema editing and maintenance experience
  • Basic knowledge of MS Office Suite, including Word, Project, PowerPoint and Excel


Preferred Qualifications 
  • Proactive, results-oriented focus towards work and product deliverables
  • Ability to train and mentor others to a high level of performance
  • Ability to provide clear, concise feedback on an ad hoc and a routine basis
  • Ability to thrive in a high-performance culture with a strong customer service orientation
  • Ability to work comfortably in a deadline-driven environment with multiple priorities; proven ability to prioritize effectively; well-developed time management skills
  • Ability to understand when and how to escalate issues
  • Sound analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong meeting facilitation and presentation skills


Supervisory Responsibilities



USP offers an impressive benefits package, including:

  • Generous paid time off – 13 paid holidays, 10 sick days and 15 vacation days per year to start
  • An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately
  • Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles ($250/individual or $500/family)

The U.S. Pharmacopeial Convention (USP) is a scientific nonprofit organization that sets standards for the identity, strength, quality, and purity of medicines, food ingredients, and dietary supplements manufactured, distributed and consumed worldwide. USP’s drug standards are enforceable in the United States by the Food and Drug Administration, and these standards are used in more than 140 countries.

Being a part of USP means belonging to a diverse culture made up of more than 1,000 talented professionals working together at five international locations. We share our expertise in science, IT, human resources, quality assurance, communications, administrative management, and more...all to support an overall mission dedicated to making a difference by providing standards and programs that help improve the quality of medicines, dietary supplements, and foods worldwide.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. 

Job Location Rockville, Maryland, United States Position Type Full-Time/Regular

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