Emergency Communication Technician – Police Dispatcher

Falls Church, VA
The CFC Police Dep. has an opening for a FT Emergency Communications Technician.
Oct 15, 2018
Nov 19, 2018
Career Level
Entry Level
Full Time

The City of Falls Church Police Department has an opening for a full-time Emergency Communications Technician.    As First Responders, our ECTs provide the critical link between police officers and City residents who need emergency services.  This is a tremendously rewarding opportunity for those suited by aptitude, temperament and commitment to public safety.  As a condition of employment, finalists will undergo a background check, polygraph examination, and drug screening. 


  • Operate police communications systems, including radio communications and Computer-Aided Dispatch (CAD) system;
  • Answer telephones, record complaints, and dispatch and monitor police personnel;
  • Operate teletype and state and national crime information computer terminals;
  • Monitor alarm systems and security cameras;
  • Perform related administrative duties, such as maintaining logbooks, and other record-keeping tasks as assigned.


  • Willingness and ability to work 12-hour shifts;
  • Ability to communicate professionally in emergency situations;
  • Ability to multi-task; answer incoming calls while monitoring essential radio channels and entering information in a computer as the emergency situation develops;
  • Excellent command of the English language;
  • Speech which is clear and well-modulated over radio;
  • Considerable public telephone contact requires independent judgment, tact, and courtesy;
  • Excellent spelling, punctuation, and grammar; ability to write reports clearly and concisely;
  • Ability to accurately interpret maps and convey geographical information;
  • High school diploma or GED required;
  • No illegal drug use; exceptions may be made for prior marijuana use on a case-by-case basis;
  • Law enforcement coursework, or prior experience in a public service field desirable;
  • Prior police or civilian dispatch experience and Virginia certification preferred, however on-the-job training will be provided if the candidate selected has no prior experience.


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