Emergency Communication Technician – Police Dispatcher

Location
Falls Church, VA
Salary
The CFC Police Dep. has an opening for a FT Emergency Communications Technician.
Posted
Oct 15, 2018
Closes
Nov 19, 2018
Industry
Other
Career Level
Entry Level
Hours
Full Time

The City of Falls Church Police Department has an opening for a full-time Emergency Communications Technician.    As First Responders, our ECTs provide the critical link between police officers and City residents who need emergency services.  This is a tremendously rewarding opportunity for those suited by aptitude, temperament and commitment to public safety.  As a condition of employment, finalists will undergo a background check, polygraph examination, and drug screening. 

Responsibilities:

  • Operate police communications systems, including radio communications and Computer-Aided Dispatch (CAD) system;
  • Answer telephones, record complaints, and dispatch and monitor police personnel;
  • Operate teletype and state and national crime information computer terminals;
  • Monitor alarm systems and security cameras;
  • Perform related administrative duties, such as maintaining logbooks, and other record-keeping tasks as assigned.

Qualifications:

  • Willingness and ability to work 12-hour shifts;
  • Ability to communicate professionally in emergency situations;
  • Ability to multi-task; answer incoming calls while monitoring essential radio channels and entering information in a computer as the emergency situation develops;
  • Excellent command of the English language;
  • Speech which is clear and well-modulated over radio;
  • Considerable public telephone contact requires independent judgment, tact, and courtesy;
  • Excellent spelling, punctuation, and grammar; ability to write reports clearly and concisely;
  • Ability to accurately interpret maps and convey geographical information;
  • High school diploma or GED required;
  • No illegal drug use; exceptions may be made for prior marijuana use on a case-by-case basis;
  • Law enforcement coursework, or prior experience in a public service field desirable;
  • Prior police or civilian dispatch experience and Virginia certification preferred, however on-the-job training will be provided if the candidate selected has no prior experience.

 

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