System Configuration Manager

Baltimore, Maryland
Oct 08, 2018
Oct 31, 2018
Research, Science
Full Time

The Space Telescope Science Institute (STScI), operated by the Association of Universities for Research in Astronomy (AURA), is a multi-mission science operations center for NASA’s flagship observatories. Our premier astronomical research center is located on the Johns Hopkins University Homewood campus in Baltimore, Maryland. The Program Management Office (PMO) provides project control systems such as Configuration Management, Document Management, Quality Assurance and Scheduling as required by our contracts. The department handles and produces all STScI proposals in response to formal Request For Proposal (RFP) and Announcement of Opportunity (AO) which will result in a contract.


The Program Management Office (PMO), is seeking a System Configuration Manager who will be responsible for maintaining up-to-date information for both current and planned system configurations for all software builds in the operations, shadow and test mode environments.


Essential Duties and Responsibilities:

  • Maintains configuration information related to all hardware and software for the subsystems, tools, internal interfaces, databases, interfaces to the common systems for planned events (major tests, rehearsals) as well as established Builds and Releases
  • Ensures that planned changes are fully compatible for internal and external interfaces, with specific attention to coordinating timing and compatibility
  • Uses ticketing system (i.e., JIRA) to track and resolve intended configuration changes. Assures that adequate information is readily available to understand impact of changes to both internal and external interfaces.
  • Actively identifies potential challenges with proposed configurations to support tests, rehearsals, builds and operations – facilitates resolution through appropriate working groups, brings to CCB for adjudication as required.
  • Tracks configuration information for each major operations exercise, rehearsal, test event and full system build using Confluence collaboration software.
  • Archives past system configurations in a searchable format.
  • Works with development, integration and test (I&T) and IT Services in construction or updating the physical configuration to document installation interfaces.
  • Participates in meetings involving systems integration, I&T, Discrepancy Review Boards (DRBs), Configuration Control Boards (CCBs) at level-3, level-4 and level-5.
  • Coordinates closely with the Quality Assurance, Flight Operations configuration management and the JWST Mission Office
  • We are searching for highly motivated self-starters who thrive in a team environment and take personal ownership and pride in their work. You should possess the following skills and attributes.


  • Three to five years of systems engineering, systems integration and configuration management experience. Experience with tracking development environment is required. Demonstrated increasing responsibility in leading technical projects or projects in an appropriately related field.
  • B.S. in Engineering, Information Systems, Computer Science, Physics, Math, or technically related field preferred. B.S. in Business Administration or other non-technical field combined with demonstrated experience running technical projects.
  • Excellent presentation, communication, relationship building and organization skills are critical.
  • Knowledge of scheduling techniques using MS Office is required.
  • Self-driven and able to work independently
  • Able to be successful in a matrixed work environment
  • The System Configuration Manager shall possess a thorough knowledge of software and hardware configuration tracking processes. You will need to work effectively with engineers, scientists and operations staff, as well as business staff and managers from a variety of backgrounds.


    Prior experience with NASA missions is desirable. This position requires access to ITAR regulated material and therefore the incumbent must be qualified under the regulations for access to the material.


    Note: Substitution of additional relevant education or experience for stated qualifications may be considered.


    TO APPLY: Complete an on-line application through our website at: Please include #02961 in the file name. Applications received by October 31, 2018 will receive full consideration. STScI provides competitive salaries, comprehensive benefits ( within a diverse and respectful work environment.


    AURA, as a leader in the astronomical community, is committed to diversity and inclusion. AURA develops and supports programs that advance our organizational commitment to diversity, broaden participation, and encourage the advancement of diversity throughout the astronomical scientific workforce. Learn more at


    As a recipient of U.S. Government funding, AURA is considered a government contractor and is subject to Equal Employment Opportunity and Affirmative Action regulations. As an Equal Opportunity and Affirmative Action Employer, AURA and all of the centers, do not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity/gender identity expression, lawful political affiliations, veteran status, disability, and/or any other legally protected status under applicable federal, state, and local equal opportunity laws. The statements below as well as the requests for self-identification are required pursuant to these regulations. We encourage your participation in meeting these federal reporting requirements which are included for protection and to assist us in our record keeping and reporting. Your responses are kept strictly confidential.


    STScI sees the diversity of our staff as a strategic priority in our desire to create a top-notch scientific community. We reflect that deep commitment in strongly encouraging women, minorities, veterans and disabled individuals to apply for these opportunities.


    Veterans, disabled individuals or wounded warriors needing assistance with the employment process can contact us at EOE/AA/M/F/D/V Voted to the Baltimore


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