Patient Access Lead

Takoma Park, MD
Oct 03, 2018
Mar 21, 2019
Customer Service
Full Time
Washington Adventist Hospital

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Adventist HealthCare seeks to hire a Patient Access Lead who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Qualified candidates will possess:

•\tMinimum of 5 years' experience within a healthcare environment. Can include insurer or public health setting as well.
•\tAt least 5 years' experience in patient registration and/or eligibility and benefits.
•\tAbility to work independently and in a team environment.
•\tMust maintain a high level confidentiality
•\tMust work well in stressful environments without compromising quality and accuracy.
•\tStrong Customer Service skills
•\tAbility to participate in an environment that promotes staff development, productivity, satisfaction and efficiency
•\tPC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful.
•\tAbility to initiate and follow through on projects and work independently.
•\tStrong written and verbal communication skills.


•\tCompletes follow-up in accordance to department policy.
•\tEscalate appropriate issues to management
•\tVerify accuracy of all insurance information
•\tConducts patient account assessments
•\tVerify insurance eligibility for all patients
•\tAttempt to ensure patient liabilities are paid in full at time of service.
•\tCommunication clearly to patient or patient designee, insurance coverages/benefits, patient financial obligations, and impact of unpaid services
•\tCoordinates bed placement according to hospital guidelines and/or given staffing guidelines.
•\tOther duties as assigned

At Adventist HealthCare our job is to care for you. We do this by offering:

•\tWork life balance through non rotating shifts
•\tRecognition and rewards for professional expertise
•\tFree Employee parking
•\tCompetitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
•\t100% Coverage for inpatient care - at Adventist HealthCare facilities
•\t100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.
Work Schedule:

Full-time evening 3:00 pm - 11:30 pm, Monday - Friday with alternating weekends.

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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