REGIONAL EMERGENCY RESPONSE DISPATCHER (OA)
Relocation expenses reimbursed Yes Relocation expenses (i.e. PCS) or relocation incentives as described in 5 USC 5753 may be authorized in accordance with applicable travel regulations
Specialized experience for GS-06: I have one year of specialized experience at or equivalent to the next lower grade level (GS-05) or pay band in the Federal service or equivalent experience in the private or public sector performing the following tasks: Dispatching emergency vehicles; performing incoming and outgoing multi-phone line operations; assessing incoming emergency calls with Standard Operation Procedures or guidelines to determine the proper course of action; dispatching in a high volume/urgent environment.
Specialized Experience for the GS-05: I have one year of specialized experience equivalent to the next lower grade level (GS-04) or pay band in the federal service or equivalent experience in the private or public sector performing the following tasks: Operating radio communication equipment to dispatch services; Receiving incoming telephone or alarm systems calls.
Additional qualification information can be found from the following Office of Personnel Management website:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
This position requires the ability to type at least 40 words per minute. Your response to the typing skill question on the Occupational Questionnaire will be used in your qualification determination.
For GS-07: Incumbent is required to be trained as a Telecommunicator, trained to perform NCIC/NLETS/III criminal history checks, and certified in Emergency Medical Dispatch. Required to successfully complete the RDC training Program within 8 months of reporting aboard to include classroom and on-the-job (OTJ) training.
For GS-06: Incumbent will be required to attend and satisfactorily complete the following training/certification prior to advancement, within 8 months, and renew qualifications at required frequency. Training expectations will be completion of mandatory training/certification including Telecommunicator, Incident Command System (ICS), Emergency Medical Dispatch (EMD), and cardiopulmonary resuscitation (CPR). Additionally, incumbent will be able to seamlessly operate Land Mobile Radio (LMR), Computer Aided Dispatch (CAD), and the emergency call system. Incumbent will have completed the regional dispatch training program and be able to perform call taker, police, fire, and medical dispatch functions.
For GS-05: Incumbent will be required to attend and satisfactorily complete the following training/certification prior to advancement, within 8 months, and renew qualifications at required frequency. Training expectations will be completion of mandatory training/certification including Telecommunicator, Incident Command System (ICS), Emergency Medical Dispatch (EMD), and cardiopulmonary resuscitation (CPR). Additionally, incumbent will be able to seamlessly operate Land Mobile Radio (LMR), Computer Aided Dispatch (CAD), and the emergency call system.
For the GS-05 position: In addition to specialized experience, you may also qualify based on education as follows: Successful completion of four years of education above high school level (OR) You must have a combination of education and specialized experience as described above that equates to one year experience. If you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcripts (course title, semester/quarter hours, and grade/degree earned) in your resume.
Degree audits are not acceptable substitutions for a transcript.
This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
Vacancies filled from this announcement may be filled at any grade level listed.
If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.
Recruitment incentives may be authorized to eligible new hires.
Relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.
If selected below the full performance level, you may be non-competitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.
A 40 hour work week is typical. The incumbent is required to work a rotating schedule which includes day, swing, night, weekend and holiday shifts. Subject to mandatory overtime and recall.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
Incumbent is required to take limited medical examinations to assess medical qualifications for duty including hearing, vision, and psychological testing.
If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the well qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/
Physical Demand: Walking, standing and stooping, reaching and handling/grasping documents may occur in performing duties of the position. Must be able to use a computer keyboard and perform frequent, repetitive typing motions. Incumbent must be able to read information on computer screens. Must have color vision adequate to distinguish between green, red, and yellow lights on alarm and other equipment. Must be able to write and speak English clearly and distinctly. Must be able to clearly hear conversations over the phone, radio and telephone-operator headsets. Emergency nature of work, rigid time constraints for response actions, emotional state of persons calling, nature and consequences of the decisions incumbent is required to make categorizes this position as one of high mental and emotional stress.
Working Environment: The normal worksite is within a climate controlled Regional Dispatch Center facility. Employees may be required to work long periods without breaks.
You will be evaluated for this job based on how well you meet the qualifications above.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies:
- COMPUTER LITERACY
- EMERGENCY DISPATCHING PROCESSES AND PROCEDURES
- INFORMATION MANAGEMENT
- ORAL COMMUNICATION
You will be evaluated and rated under Category Rating selection procedures. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans.
If you meet the qualification requirements, your application will be placed in one of three categories:
Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.
Well Qualified-Candidates in this category possess good skills and experience above the minimum requirements for announced position.
Qualified- Candidates in this category meet the minimum experience requirements for announced position.
If selected, you may be required to provide supporting documentation.
If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.
Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
All qualifications requirements must be met by the closing date of this announcement. Read more Security clearance Secret Drug test required No