Patient Customer Service Associate I

7 days left

Location
Norfolk, VA
Posted
Sep 17, 2018
Closes
Oct 23, 2018
Function
Customer Service
Industry
Healthcare
Hours
Full Time
Job Description: Patient Customer Service Associate I is responsible for balances in a Self-Pay status. Reviews and resolves statement edits, process financial assistance applications, sets up payments plans and takes payments, corresponds with the patient regarding their balances, works collection accounts and any Self-Pay PMS work queue assigned to them. Education Level
High School Grad or Equivalent

Experience
Required: Related - 2 years

Preferred: Billing - 1 year

License
None, unless noted in the “Other” section below

Skills
Required:

Preferred: None, unless noted in the “Other” section below

Other
2+ years of related experience, preferably in a call center or healthcare environment. 1+ years of billing experience preferred. Epic, GECB, or All script experience preferred



Sentara Healthcare is hiring a Patient Customer Service Associate I

Shift: Full Time/Days

Sentara Benefits:


Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

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