IT Network Engineer
This position is responsible for monitoring and maintaining the health of the university’s network and for the routine testing and analysis of all elements of the network facilities including power, software, network devices, remote, and broadband network equipment. In addition, this position will utilize software and hardware tools to identify and diagnose problems and factors affecting the network performance, and provide coverage for APC UPS systems and the network interfaces for these devices.
The campus network is a converged network that requires disciplined support and a strong propensity towards IT project management. A good understanding of campus Network Operations Center (NOC) functions along with an expertise to utilize network management systems is critical.
EDUCATION: bachelor’s degree from an accredited college or university; or an equivalent combination of education and relevant experience.
EXPERIENCE: one to three years of demonstrated experience in enterprise data networks and/or IT help desk, and utilization of a network management system.
KNOWLEDGE, SKILLS AND ABILITIES
Strong communication and interpersonal skills as well as some level of project management.
Ability and willingness to work different shifts between the hours of 7am and 10pm with future coverage increasing to 24×7. On-call network support may be required. Additional time may be required as needed or directed by management.
Ability to demonstrate a strong knowledge of and support for a predominately Cisco environment, a working knowledge of network testing equipment, and familiarity with campus wiring, including fiber optics.
Knowledge of the various transports such as Gigabit Ethernet, TLS, and DWDM services.
Familiarity with wireless (802.11) authentication, security and IOS, Cisco IOS software and Catalyst OS interfaces, Windows OS, Mac OS and user level familiarity with Unix OS.
Experience with providing coverage for the campus Network Operations Center (NOC) call handling, trouble shooting, administration systems including, trouble ticketing system (ServiceNow), network management system (Spectrum), work order system (Pinnacle).
Experience with electrical power and with supporting a large wireless system.
Willing to work different shifts between the hours of 7am and 10pm with future coverage increasing to 24/7.
Additional certifications: CCNA or other relevant network certifications.
Physical demands: incumbent will be required to perform “on-call” duties required to maintain various networks. Some stress factors may be involved due to the nature of the operation and the complexity of duties. This job requires the ability to install networking equipment that includes climbing ladders, lifting network equipment, working with hand tools, and accessing mechanical rooms.
Salary range: The salary range for this position is $53,309 – $66,636.
Best consideration date: 09/28/2018. Open until filled.
Please, apply at: https://ejobs.umd.edu/postings/63360