Emergency Services Collector

Vienna, VA
Sep 14, 2018
Sep 24, 2018
Accountant, IT
Full Time
The Toll Collector position is responsible for accurately classifying vehicles, collecting tolls and providing change to motorists traveling through a toll lane. This position is essentially in an outdoor work environment, subject to weather conditions. Crossing traffic lanes safely requires good mobility, vision and hearing to be alert to traffic conditions. Peak traffic conditions require a high volume of transactions to be processed under demanding conditions. This work impacts the traveling public and as such requires courtesy, efficiency, and professionalism at all times.Faneuil is looking for full-time Emergency Services Collectors for A and B shift. (Examples are Shift A: 5AM-2PM, Shift B: 1PM-10PM). Pay is $11.00 per hour with the potential for an additional $1.50 per hour!!Experience Required:Must be Fully Available for 4 of the 7 days (preferably Thursday, Friday, Saturday, Sunday and Monday, with a choice of either Thursday or Monday as an off day).Does NOT have to report to work unless called in and must respond to the call or call back within 10 minutes.Unless a "Provable Emergency" cannot decline a "call in" to work.Must be READY, WILLING and ABLE to work.Will be paid a FLAT 32 hrs. each week, regardless.Any hours worked will be paid as Worked. Standby (at home) hours will be paid at a non-worked classification and not subject to OT calculation. Only hours for work ON-Site will be eligible for OT. Individuals in this program will be the first choice for overtime if required.Employee must return phone calls for shifts requirements within one hour of the initial call to the employee.ESCs are responsible for alerting Faneuil with any change to contact information immediately.ESCs must keep an active phone available so they can be contacted at all times.ESCs must be willing to take calls 24hrs per day, 7 days per week.It will be the employee's responsibility to keep in touch with the service center hourly if the employee is not in possession of a phone. Experience Required:*High school diploma or GED.*Successfully pass English, math and cash calculation tests.*Required to possess and maintain a current/valid driver's license.*Availability to work weekend hours based on business needs.*Ability to handle high traffic volume quickly and efficiently.*Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds.*Ability to walk long distances.*Ability to determine vehicle classification by visual inspection.*Ability to handle money and make change.*Ability to determine correct tolls based on a numerical table provided.*Ability to deal with the public in a tactful and courteous manner.*Ability to communicate effectively in English both verbally and in writing.*Ability to express ideas and concepts clearly.*Interpersonal communication skills.*Cash handling experience on a computerized system.Final candidates for this position will need to successfully complete drug screening and a background investigation, which may include a criminal and credit check along with DMV.

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