Customer Service Representative

Employer
Medix
Location
Bethesda, MD
Posted
Sep 14, 2018
Closes
Sep 24, 2018
Function
Customer Service
Industry
Other
Hours
Full Time
Customer Service Representative Immediate Hiring need! Qualified Candidates Must have6 months healthcare, call center, or administrative experience preferred Customer Service Experience Excellent communicaiton skills Ability to multitask across multiple screens and software platformsComputer proficiency, ability to learn new programs Job DutiesCustomer Service Representatives will be expected to be on the phone for 80%-90% of their dayExpected to field an average of 45 inbound calls a day Responsible for assisting patients in enrollment into competitive financial assistance programs designed to allow access to specialized pharmaceuticals Providing the best possible customer service to patients calling with questions regarding enrollment into a competitive program that aids in their access to expensive treatment Representatives will be reviewed based on call quality rather than volume, an excelllent customer experience is paramount Knowledge of healthcare and medical terminology preferred BenefitsAs a job seeker, you face the daunting challenge of finding and landing a position that truly suits your talents and your career ambitions. At Medix, we are passionate about partnering with you to match you with the jobs and companies that are right for you. Our personalized placement services provide flexibility to accommodate your schedule and needs, as we offer contract, contract-to-hire and direct hire opportunities. We will also provide guidance and support during the interview process-if you need anything, from resume tips to information on the company you're interviewing with, your recruiter is only a phone call away. Best of all, our placement services are 100% free to you. Supplemental medical coveragePrescription programDental coverageVision coverageTerm life Insurance plan

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