Facilities Manager - Live! Lofts

Live! Casino & Hotel
Elkridge, MD
Sep 14, 2018
Sep 17, 2018
Full Time
Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members and Company assets. The focus shall always be on ensuring a safe and comfortable environment, while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino and Hotel. CORE SERVICE STANDARDS CLEAN - Must make the property shine and look impeccable while maintaining a neat, CLEAN and crisp personal appearance. SAFE - Must make guests feel SAFE and comfortable through creating a worry-free, carefree experience. FAST - Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY - Greet guest with FRIENDLY welcomes, making eye contact and smiling. Use HEART Steps to ease guests concerns. Say thank you to departing guests. FUN - Work passionately as a team to create a FUN experience both for everyone who works and plays here. FUNCTION The Facilities Manager is responsible for the successful, operations of the Facilities Maintenance department at Live! Lofts. Ensuring high standards of cleanliness for the hotel public areas, and administrative office through efficient supervision, management techniques and procedures. SPECIFIC DUTIES AND RESPONSIBILITIES Develop and manage the budget for maintenance, housekeeping and grounds departments. Ensure the safety and security of guests and team members by maintaining a clean facility. Manage process and program to effectively control and reduce loss time injuries and ensure guests and team members are enjoying a facility to include the parking structure that is maintained at the highest standards. Manage scheduling and staffing levels to be consistent with budgeted levels. Manage staff members delegate duties and assign responsibilities. Conducts interviews for hiring, ensures proper staff training and performs management evaluations. Management of department s financial data maintain inventory of maintenance supplies. Review maintenance activities with Director, Property Management. Timely completion of property and safety inspections reports, applicable OSHA Compliance, EAP Regulations, and ADA building codes. Training in the use of supplies, equipment, chemicals, and MSDS. Maintain HVAC system, alarm system, and generators. Responsible for general maintenance of all facilities and equipment on property including grounds. Good public communication skills and associations with vendors, contractors, city inspectors, and state fire and police associations. Meet with departmental directors and managers as necessary. Other duties as assigned. You will work in an environment where smoking is allowed. You will be exposed to alcohol, smoke, bright lights, and noise. You will need to walk up and down stairs to the Casino floor. You will work in 24/7 high energy casinos with over 300,000 square feet of gaming, hotel and entertainment space. \" MENTAL AND PHYSICAL REQUIREMENTS Ability to analyze and interpret departmental needs and results. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures in an interruptive environment. Ability to maintain mental concentration for significant periods of time. Read and understand blue prints, schematics, written technical, and basic instructions. Good communication and public relation skills. Broad variety of tasks and deadlines requires an irregular work schedule. JOB QUALIFICATIONS Education: A 4-year degree in related fields or equivalent work experience. Experience: Five (5) to seven (7) years experience in the maintenance of a large working facility, hotel, casino, commercial office or plant operations. Two years experience directly supervising processes and personnel. License: Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming commission. \"