Quality Assurance Specialist
If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Leads the process for addressing compliance related issues tied to state, federal and local quality assurance efforts (QRIS, NAEYC Accreditation, HS/EHS Federal Reviews) based on monthly management meetings that focus on compliance.
Leads the process for renewing and maintaining compliance associated with program licensing, accreditation, and other quality measures and works with program coordinators, managers and the director on matters related to compliance, quality, staff training and professional development requirements and other relevant program standards.
Principle Duties and Responsibilities:
- Develop, organize and implement ongoing monitoring/quality assurance systems pertaining to compliance and quality with Head Start regulations and Office of Child Care/MD EXCELS requirements.
- Organize and lead the ongoing self-assessment process, continuous quality improvement planning meetings, program data review of ChildPlus and PIR reporting.
- Create systems and procedures to ensure timely follow up with staff, coordinators, managers, and program director on monitoring concerns, areas requiring immediate attention, and any program changes impacting compliance and quality.
- Review program data provided through monthly reports and assessment systems to identity patterns and trends that inform continuous quality improvement.
- Prepare quality assurance reports across service areas in partnership with program managers that visually demonstrate program compliance and quality strengths and needs specific to all service areas and program initiatives, i.e. Practice Based Coaching, Circle of Security, etc.
- Participate in monthly meetings with program staff and partners to report on monitoring and quality compliance as well as program improvement plans.
- Write policies and procedures related to quality assurance, data review, ongoing monitoring, or any other activities that require staff involvement with activities that produce data.
- Develop templates and systems that capture data to inform program quality and compliance reports.
- Participate in external partnership team meetings as assigned and relevant to position responsibilities.
- Develop a program compliance calendar in partnership with managers that tracks licensing, and OHS HSPPS requirements for each program year and takes responsibility for making certain that all renewals/updates are submitted in a timely manner.
Training & Professional Development
- Provides the training and technical assistance necessary to conduct quality self-assessment of each program performance standard area; provides training and technical assistance to staff and teams as necessary in conducting self-assessment and on-going monitoring activities;
- Provides input to the Director based on program data reports regarding the Annual Training and Technical Assistance plan for program staff and families.
- Performs other duties as assigned.
Required Knowledge, Skills, Abilities, and Other Characteristics:
- High computer literacy skills and proficient in Microsoft Office Applications
- Strong analytical thinking and strategic planning skills
- High competency with reporting data and analysis through written presentation, report, and verbal communication.
- Demonstrated commitment to accountability, measuring outcomes, and a results-oriented culture
- Strong communication skills both written and verbal
- Excellent organizational skills
- Ability to multi task and work on various projects
- Treat participants, fellow staff and community members with positive regard
- Serve as a resource to support the needs of partners, contractors, children and families in a positive, proactive, and professional manner at all times.
Education and Experience Required:
- Must have a Bachelor's Degree in ECE, Child Development, Human Development, Leadership and Management, Psychology, or related field.
- Minimum of two years experiences in Early Childhood Education, Human Services, or related field, with strong background in Head Start, Child Care licensing and NAEYC Accreditation.
- 2 or more years working in Head Start or other non-profits
Strong Bilingual skills (English/Spanish) Required. This includes the
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Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.