Receptionist

Location
Rockville, Maryland
Posted
Sep 12, 2018
Closes
Sep 26, 2018
Function
Administrative
Industry
Science
Hours
Full Time

The Emmes Corporation, established in 1977, is a women-owned private Contract Research Organization (CRO). Headquartered in Rockville, Maryland, Emmes employs over six hundred staff worldwide with offices located in Frederick, Maryland, Tysons Corner, Virginia, Vancouver, Canada and Bangalore, India. Ranked as a top area workplace of choice by the Washington Post, Emmes fosters an environment of collaboration, professional growth, and exceptional work life balance.

Our studies impact public health initiatives on a global scale occurring in more than sixty countries spanning across six continents. We are dedicated to providing statistical and epidemiological expertise, computer systems deployment, data management, study monitoring, regulatory guidance, and overall operational support to clients engaged in biomedical research. Emmes offers support for the entire process of clinical trials from study design and protocol development through data analysis and manuscript generation.

Primary Purpose

The Receptionist is responsible for greeting visitors and clients and directing visitors appropriately. The Receptionist notifies company personnel of visitor arrival and maintains the telecommunications system with a focus on providing high quality internal and external customer service.

Responsibilities

  • Receives, directs, and notifies company personnel of telephone calls using the corporate telephone system

  • Checks messages and forwards messages to internal staff as applicable

  • Maintains guest sign-in log, and maintain and update the corporate calendar

  • Greets clients and vendors and notifies staff of visitor arrivals as applicable and per company guidelines

  • Coordinates delivery of Fed Ex, UPS, and courier packages and notifies employees of package for pick up; and processes monthly payments to delivery vendors

  • Maintains internet employee contact page

  • Maintains the corporate holiday card list; prints card labels; prepares the cards for mailing

  • Supports corporate project functions as needed

  • Issues loaner computers and audiovisual equipment; issues temporary and daily security access cards

  • Other duties as assigned

Experience

  • High School Diploma or equivalent

  • Two years of receptionist experience desired within a professional services corporate office environment preferred

  • Excellent oral and written communication skills with the ability to effectively communicate and coordinate with internal and external clients and colleagues

  • Demonstrated organizational skills, detail oriented and ability to multi-task

  • Good working knowledge of Microsoft Office

  • Strong interpersonal and customer service skills

  • Ability to reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing 15 pounds

CONNECT WITH US!!

Follow us on Twitter - @EmmesCorp

Find us on LinkedIn - The Emmes Corporation

The Emmes Corporation is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

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