Commercial Product Manager, EHS
Develop, manage, and implement product updates and enhancements; act as product expert for assigned product line(s); and support new product development and strategic planning.
Meet with editors to remain abreast of product updates and developments. Train and update sales, marketing, and customer service teams on product features and benefits. Support field sales force for product-related questions, such as functionality. Communicate competitive intelligence, points of differentiation, and market segment positioning to sales, marketing, and editorial teams. Lead virtual sales calls to communicate features and benefits of the service to prospects. Act as main point of contact for proposed product updates and enhancements. Facilitate management review of proposals for final approval. Initiate and design project plans, processes, and schedule of approved product updates and enhancements to ensure effective implementation. Facilitate supporting activities from other departments, such as customer communications via marketing and customer service and website updates via product development. Ensure projects are completed according to schedule within designated financial parameters and with appropriate input from stakeholders. Track and report the status of projects as well as related changes and developments. Review and assess completed projects and apply findings to process improvements. Participate in special projects and perform other duties as assigned.
4+ years’ experience in developing, using, supporting, and/or selling EHS (Environmental, Health, & Safety) products/services or related products and services; thorough knowledge of marketing principles; strong ability to analyze complex information and formulate clear understandings; thorough knowledge of the industry, markets, and customers; ability to represent EHS effectively in a variety of contacts, both inside and outside of BBNA; ability to work effectively in an environment of multiple projects, shifting priorities, and deadline pressure; ability to understand how EHS professional do research and what research material and tools are important to them; strong project management, analytical, and organizational skills; experience working with field sales force and working in Environment, Health & Safety (EHS) markets (Corporate Market, Law Firm, or EHS Consulting) or publisher of such products a plus; experience developing, using, or supporting Web products strongly preferred; experience in project management required; excellent verbal and written communication and interpersonal skills; ability to work effectively both independently and in a team environment. Bachelor’s degree with coursework in business and marketing or equivalent experience.