Information Technology Specialist ((INFOSEC/NETWORK))
Relocation expenses reimbursed No
Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.
If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Applicants applying for the GS-13 grade level must meet the following requirements:Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
- Attention to Detail - Apply knowledge of IT standards, processes, concepts, practices, and principles to maintain electronic messaging systems capable of meeting global requirements for storage and delivery of e-mail.
- Customer Service - Resolve complex IT security issues with users at various technical levels and provide training and assistance to ensure technical requirements are translated to satisfactory customer solutions.
- Oral Communication - Prepare and present complex technical system security requirements and status material in the form of technical briefings, reports and plans to management and a wide range of audiences.
- Problem Solving - Ability to dissect complex problems and engage technically diverse skillsets in resolution and ownership; ability to process various inputs, parse information and soundly evaluate data to recommend relevant alternatives and solutions.
Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
Experience recommending and implementing corrective solutions to maintain inforamtion security compliance and guard against compromise to worldwide classified and unclassified e-mail and instant messaging systems deployed in hybrid (cloud and on-premises) environments.
Experience acting as Technical Consultant to organizational stakeholders and support personnel on incident response and eDiscovery requests across classified and sensitive but unclassified email systems deployed in cloud and local on-premises environments.
Experience developing, interpreting and applying Federal IT Security policy related to the secure operation, maintenance and use of e-mail and instant messaging systems deployed in hybrid environments.
Experience applying the Risk Management Framework to ensure effective and continued integration of security and risk management throughout system lifecycles.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
There is no substitute of education for specialized experience for the GS-13 position.
See the qualifications section of this vacancy announcement for education requirements, if applicable.
For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.gov.Read more
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under the Category Rating and Selection procedures. Based on your responses to the job-specific self-assessment questions, eligible candidates are placed for selection consideration into one of three pre-defined quality categories as described below:
Highly-qualified Category - In addition to meeting minimum qualifications for the position, candidates must fully demonstrate proficiency in all major aspects of the position.
Well Qualified Category - In addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.
Qualified Category - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of knowledge, skill and ability of the position.
Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
Ability to deliver to technically diverse audiences oral and written communication including technical security briefings, security awareness training, memoranda, weekly activity reports, contingency and system security plans, remediation plans.
Ability to perform comprehensive risk and impact analysis of hybrid messaging systems (i.e., cloud-based and on‑premises Exchange 2016), advise on impacts and formulate and track corrective action plans.
Ability to provide information system security guidance and assistance to management, and email System Administrators and Engineers, to successfully accomplish mission objectives.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. For assistance with creating a resume, please click here.
Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each pre-defined quality category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent (i.e., CPS and CP) must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.
Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position to receive consideration for special priority.
Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this announcement. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.
To preview questions please click here. Read more Security clearance Top Secret Drug test required Yes