Montgomery County Public Schools Board of Education, Chief of Staff, Ombudsman
The Board of Education for Montgomery County Public Schools is seeking a highly qualified individual to serve as their Chief of Staff, Ombudsman. Interested individuals should apply directly to the posting on the Montgomery County Public Schools Careers site which can be accessed at the following link: https://mcps.taleo.net/careersection/2/jobdetail.ftl?job=180063U&lang=en. Applications will be accepted through September 18, 2018.
SUMMARY JOB DESCRIPTION
Directs all assistance and support to the Board of Education, Board officers, and Board members in fulfillment of the Board's responsibilities, including but not limited to administrative and logistical support, supporting the Board's fulfillment of its statutory duties and facilitating coordination with the superintendent of schools. Responsible for the overall management of the Board of Education Office and the Internal Audit Unit, including the hiring and supervision of the Board of Education's professional and support staff. Promotes the interests of the schools within Montgomery County. Serves as primary staff liaison to the superintendent of schools and executive staff. Acts as principal advisor to the Board of Education on education laws, bylaws, rules, regulations, and policies. Coordinates retention of counsel in legal matters that affect the Board and its members. Directs the Board's intergovernmental and public relations. Represents the Board of Education at meetings and functions, as directed. Acts as the Board of Education's ombudsman. Monitors public information and communications related to the Board of Education. Responds to inquiries on Board meetings and official Board actions. Provides research and analytical support on all program and constituent issues. Acts as the Board's parliamentarian.
MINIMUM QUALIFICATION STANDARDS KNOWLEDGE, SKILLS, AND ABILITIES
Thorough knowledge of the principles and practices of conflict resolution. Knowledge of the responsibilities and practices of local boards of education and respective authority and roles of the Board and superintendent. Knowledge of the functions and activities of county and state agencies. Knowledge of policy making process in local or state government, or with local and/or state boards of education. Understanding of the legal, regulatory, and other constraints on public policy makers. Ability to perform research, administrative, and analytical assignments of a difficult and complex nature and to exercise good judgment and discretion in the performance of such duties. Excellent oral and written communications and human relations and interpersonal skills. Demonstrated ability to make effective use of information technology/computers. Demonstrated ability to work independently. Excellent conceptual, analytical, organizational and management skills.
EDUCATION, TRAINING, AND EXPERIENCE
Graduation from an accredited college or university with a bachelor's degree in human resource management, public relations and communications, public or business administration, or other acceptable field. Master's degree desirable. Experience with formal boards including but not limited to boards of education. Experience in managing professional and support staff. Strong experience in the field of customer satisfaction/relations, mediation, conflict resolution and complaint management. Experience with employee assistance referral programs. Experience in managing effective human resources and public relations and communications programs. Experience in working effectively with community organizations, interest groups, and community outreach programs. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Frequent night and weekend work required. Ability to attend all meetings of the Board of Education, work well beyond a normal work week and respond to work requirements at any time.