Customer Service Representative - Call Center

Location
Norfolk, VA:Virginia Beach, VA
Posted
Sep 06, 2018
Closes
Sep 28, 2018
Function
Customer Service
Industry
Healthcare
Hours
Full Time
Job Description: Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education. Education Level
High School Grad or Equivalent

Experience
Required: Customer Service - 2 years, Data Entry - Previous experience

License
None, unless noted in the “Other” section below

Skills
None, unless noted in the “Other” section below

Other
Pre-employment screening required.

Optima Healthcare is currently recruiting for an experienced customer service representative to work in their Virginia Beach and Norfolk call center locations!

Minimum 2 years customer service experience required
Shifts - Call center hours are 8am-8pm, shifts may first, second, or third.


Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!