Specialist, Education

Washington D.C.
Aug 28, 2018
Oct 02, 2018
Administrative, Other
Full Time

We are the oldest and largest global professional membership organization representing the field of endocrinology. Our members come from 122 countries, with 40 percent living outside the United States. We are unique in that our members are not only on the frontier of breakthrough research discoveries, but they also apply this knowledge in the treatment of patients with hundreds of debilitating hormone-related diseases and conditions. 

We are passionate about our mission and are seeking a Specialist, Education with a self-starting attitude and an eye for detail. The incumbent is responsible for the administration of both live and online educational programs and will also be engaged in identifying opportunities for derivative products or content integration across the Society from new and existing programs.  We are looking for someone who works well in a collaborative environment, has a strong individual focus, and a warm customer service approach to help our society fulfill its mission of unraveling the mysteries of endocrine/hormonal conditions to eradicate diseases, such as diabetes, obesity, and thyroid disorders. 

What you’ll bring to the job: 

  • BA/BS degree required, or equivalent experience 4+ years of prior experience. Previous association experience and/or experience with adult education a plus, and knowledge of ACCME guidelines is a plus; 
  • Experience with CME programs preferred;    
  • Strong written and oral communications skills necessary to articulate project status and actively participate in meetings and planning calls;  
  • A strong attention to detail, particularly when proofreading;  
  • The ability to coordinate projects effectively by utilizing project management tools;   
  • A highly motivated, results-oriented attitude and the ability to prioritize team efforts to use limited resources efficiently;  
  • The ability to work effectively with team members, both internal and external, in dealings with members and collaborators;      
  • Interpersonal awareness skills, including appropriate choice of words, tone of voice, expressions, and other nonverbal behavior;   
  • Collaboration skills, including ability to seek out the facts and pertinent information before drawing conclusions and listening and responding to people with sensitivity and directness;  
  • Appropriate technical skills required for proficiency in the use of computers (MS Office suite, membership database, etc.);  
  • Experience with Excel and development of PowerPoint presentations; 
  • The ability to occasional travel and attend weekend meetings is required.  

Our Values: 
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.  

What you’ll own:

  • Supporting the work of the Clinical Endocrinology Update Steering Committee, including:  
    • Coordinating meetings and communications with committee and workgroup members  
    • Soliciting committee member appointment and meeting participation  
    • Developing and distributing meeting materials   
    • Participating in conference calls and handling correspondence with faculty; collecting and maintaining required faculty forms  
    • Processing honoraria and travel reimbursements   
  • Coordinating the planning, execution, and evaluation of assigned courses, both live and enduring.  
    • Incorporating adult educational design principles into live and online learning activities   
    • Ensuring proper documentation for CME activity development and compliance  
    • Participating in conference calls and handling correspondence with faculty; collecting and maintaining required faculty forms  
    • Coordinating the processing of honoraria and travel reimbursements; collaborating with logistics on setting up faculty lodging  
    • Coordinating speakers’ presentations, including handout development and slide development/formatting  
      • Includes identifying and recommending vendors based on competitive bidding and managing the production and shipping of handout materials   
    • Programming and operating audience response system (ARS)   
    • Coordinating with technical vendors and properties as appropriate   
    • Coordinating the processing of vendors’ invoices  
    • Providing on-site faculty, vendor, and attendee support   
  • Implementing ARS in live educational activities.  
    • Developing ARS slides that can be used in conjunction with PowerPoint-based activities  
    • Programming the system and testing operations in advance of activities  
    • Ensuring data is accurately captured at live activities  
    • Conducting statistical analyses to meet the Society’s need for outcomes measurement, question validation, etc., and developing related reports in appropriate formats  
  • Utilizing the Society’s Learning Management System (LMS) for evaluation and outcomes reports.  
    • Entering appropriate activity information into the LMS  
    • Developing evaluations, follow-up surveys, and outcomes reports  
    • Preparing summary data reports for distribution to faculty speakers, staff, committee members, and funders  
    • Maintaining information for PARS and ACCME Reporting  
  • Other Functions:   
    • Developing and monitoring budgets for assigned continuing medical education (CME) activities and reporting budget status as requested  
    • Developing grant proposals and completing final reconciliation  
    • Providing customer service and response inquires for general department related inquiries  
    • Performing other duties as assigned  

What you’ll do well: 

  • Consider the ability to plan and organize the work of a group, department or project and to establish effective priorities. Consider effective use of time. Demonstrate the ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.  
  • Demonstrate the ability to be relied upon to ensure that projects within areas of responsibility are completed in a timely manner. Monitor programs and/or activities and take corrective action when necessary.   
  • Develop and maintain strong relationships with members by listening, understanding and responding to identified needs. Respond to member/leadership/community needs; actively promote positive relationships with the membership and other groups (committees, leadership, stakeholders, etc.). Exhibit a high level of customer service and identify ways to improve service procedures/levels within own position. Demonstrate responsiveness and follow-through on internal and external requests.   
  • Identify and deal with issues proactively and persistently; seize opportunities that arise. Identify what needs to be done and take action before being asked or required. Do more than what is normally required in a situation. Seek out others involved in a situation to learn their perspectives. Take independent action to change the direction of events   
  • Effectively communicate ideas, thoughts and facts in writing. Demonstrate the ability to use correct grammar, punctuation, spelling and sentence structure. Organize written ideas clearly. Tailor written communication to effectively reach audience. Express ideas clearly and concisely in writing.  

What you’ll get out of it: 

  • Working with a staff that has passion for our mission, believes in one another and has fun. 
  • The chance to work in an environment that empowers staff to take informed risks and create new programs and services. 
  • A chance to make a contribution in a fun job with room to make it your own. 
  • A strong and competitive salary and benefits package that focuses on your well-being and financial health. 

Endocrine Society offers a convenient downtown DC location within walking 
distance of Farragut North/Farragut West and Foggy Bottom Metro stations. 
Qualified candidates interested in a purposeful work environment, competitive 
salaries and excellent benefits, including a generous TIAA-CREF retirement plan 
with 10% employer contribution, should submit resume and cover letter with salary 


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