Customer Service Associate/Receptionist

Location
Alexandria, Virginia
Posted
Aug 14, 2018
Closes
Sep 18, 2018
Industry
Education, Nonprofit
Career Level
Entry Level
Hours
Full Time
  1. Operate switchboard in a multi-call environment
  2. Monitor daily voice messages left on main voice mail and respond/forward accordingly
  3. Greet visitors, answer questions and direct them to the appropriate staff
  4. Maintain visitor and vendor sign-in log
  5. Responsible for with stuffing and mailing new member packets
  6. Contact members with undeliverable emails that bounce back to obtain new email addresses.  If unable to obtain, mark records as undeliverable iMIS.
  7. Organize and distribute conference room schedules
  8. Maintain ACTE staff telephone and email roster
  9. Perform weekly upload process to Georgia registration vendor during the months of April thru June.
  10. Process accounts payable including obtaining authorized signatures and mailing with support, maintain vendor records, and respond to all questions relating to accounts payable. 
  11. Confirm all receipts to be reimbursed through expense reports
  12. Ensure all End of Year 1099 are processed in accordance with IRS deadlines
  13. Provide routine administrative support as needed
  14. Responsible for providing quality customer service in accordance with the ACTE Customer Service Standards

Please send your resume, cover letter and salary requirements to carita@acteonline.org.  No phone calls will be accepted.

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