- Full Time
Have a solid background working as an Office Manager? If so, read on Our client is actively seeking a talented Office Manager to work at their location in Ashland, VA. This is a six month contract with the possibility of being extended. Job Overview: Our client seeks to hire an Office Manager to provide a variety of sales related support and assistance to both internal and external customers throughout the US and Canada in solving fluid-handling problems and increasing company rental and sale business through development of different pumping systems and related pumping products. Key Responsibilities: Provide assistance to customers, Outside Sales Representatives, Technical Inside Sales Representatives and Branch Manager with the preparation of quotations, bids, field service contracts, rental and sale contracts and associated correspondence, and answering customer inquiries. Assist in the management of bids through spreadsheets and Outlook calendars to apprise sales department of pre-bids and due dates. Review company-generated reports (Cognos) with Sales and Branch Manager and sales staff to maintain efficiency and process flow. Process pick-up slips and returns. Answer, screen and route incoming telephone calls in an efficient, courteous and professional manner; maintain flow of e-mail; continue customer relations; interact with all departments to resolve issues in a courteous and professional manner. Responsible for submitting rental, sale, field service and work orders for invoicing. Communicate and coordinate order deliveries and pick-ups with Operations' personnel. Maintain constant contact with Outside Sales Representative throughout an order delivery, including any updates. Prepare credit memos. Process new customer account set-up paperwork. Collect competitive information for sharing with different sales representatives preparing quotes. Maintain sales literature. Act as liaison between customers and Company departments. Participate in the client's 24-hour on-call service rotation including office coverage on Saturdays as directed by the Branch Manager. Other related duties as may be required. Requirements: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to use sound judgment and problem solve in a fast paced environment Ability to collaborate and build effective relationships at all levels of the organization Ability to handle multiple projects, prioritize, meet deadlines and work independently with initiative in a fast paced environment Ability to follow detailed oral and written instructions Possession of strong organizational skills Ability to effectively communicate at all levels both orally and in written form Proficiency with various computer software packages to specifically include Microsoft Office products Three to five years' experience in a related field of pumps, pumping systems or equipment rental within the industrial, municipal or construction industries preferred Bachelor degree in business or technical field of study preferred Experience in a windows-based order processing/inventory program preferred Job Requisition # 28160 APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career! Meet APC Company - Staffing - 501 - 1000 employees APC is a professional services organization focused on engaging people and positively impacting lives. We offer excellent benefits and the opportunity for longevity, working with our premier fortune 100 clients. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day. APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.