Information Technology Specialist (Customer Support)
Relocation expenses reimbursed No
Direct Hire Authority: This position is being filled using 5 U.S.C., Section 3304 and 5 CFR Part 337, Subpart B, which is the OPM approved government-wide direct-hire authority.
GS-13: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.
One year of experience refers to full-time work; part-time work is considered on a prorated basis. Examples of qualifying specialized experience at the next lower level for this position includes: (a) skill in applying customer support principles, methods, and practices the interrelationships among diferent IT disciplines to represent the customer support office in planning for the installation and implementation of new systems; (b) conceives solutions to highly complex technical issues; and (c) working frequently with integrating activities of multiple specialty areas.
This position does not have a positive education requirement. Therefore,no Transcripts are required.
This announcement may be used to fill additional vacancies.
These are Testing Designated Positions (TDP’s) under the Agency’s approved Drug Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency.
Direct Deposit/Electronic Funds Transfer is required.
Moving and relocation expenses are not authorized.
Mythbuster on Federal Hiring Policies:
EEO Policy: EEO Policy Statement.
Reasonable Accommodation Policy: Reasonable Accommodation Policy Statement.
Veterans' Information: Veterans Information.
Selective Service Registration: http://www.sss.gov/.
It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual’s employment experience will be used only to determine the person’s qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual’s personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
You will be evaluated for this job based on how well you meet the qualifications above.
Basis of Rating: This position falls under the government-wide direct-hire authority, granted by OPM, therefore, all applicants who meet the basic requirement (education, specialized experience) for the position will be referred for further review and consideration of the relevant expertise.
Veteran's preference and traditional rating and ranking of applications do not apply to this vacancy.
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