Assistant General Superintendent Communications - Office of Systems Maintenance

Job Description


Graduation from an accredited college or university with a Bachelor’s Degree in Transportation Management, Engineering, or a related field.  A minimum of ten (10) years of progressively responsible senior management experience in the rapid transit industry is necessary. Experience in rapid transit systems maintenance is desirable. Incumbent must possess strong, senior engineering management background with successfully demonstrated ability and experience in the management and administration of a comprehensive systems maintenance organization.

Or, an equivalent combination of post high school education in transportation management, engineering or a related field, and more than twelve (12) years of progressively responsible senior management experience in rapid transit, maintenance or other applicable industry experience is necessary. Incumbent must possess strong, senior management background with successfully demonstrated ability and experience in the management and administration of a comprehensive systems maintenance organization.



Medical Group:

Satisfactorily complete the medical examination for this position, if required.  The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.


This senior management level position is responsible for planning, scheduling, managing, coordinating, and directing of the Automatic Train Control (ATC) and Communications (COMM) system maintenance functions. This position reports directly to the General Superintendent Track, Structures and Systems Maintenance. The position may require the assignment to independent projects with other departments or represents the Authority with outside agencies and organizations.


Provides effective leadership, direction and management of activities in the following areas: installation, testing, pre-operation systems check-out, and the operating maintenance of ATC System and COMM maintenance operations, procurement formulation, personnel and labor issues and assists in the overall managing and supervising of the remainder of the ATC and COMM Branch.

Maintains an extremely high level of technical knowledge and understanding of state-of-the-art technology to manage and execute the resolution of difficult and complex problems.

Provides effective counsel and guidance to supervisors and subordinates. Implements sound employee relations and practices within the parameters of the Authority personnel manual and union contracts. Manages resources assigned to ATC and COMM in order to optimize the utilization of these resources.  Makes frequent field inspections to observe operations.

Directs, manages and supervises subordinate staff. This includes recommending applicant selection, administering disciplinary actions, resolving grievances, assigning duties, directing work, establishing performance goals, conducting performance evaluations, reviewing and authorizing leave requests and time sheets, and ensuring appropriate subordinate training is provided.

Plans, directs, coordinates, evaluates, analyzes and monitors the performance of the system's ATC and COMM preventive maintenance, rehabilitation and replacement programs as well as other principal areas of ATC and COMM. Provides recommendations and assists in the development of corrective actions to be taken to increase efficiency and effectiveness. Ensures that all ATC and COMM equipment are maintained to the highest standards and in accordance with all applicable codes.

Ensures enforcement of safety policies and programs reviewing problem or potential problem areas to ascertain the need for changes; resolves any ensuing conflicts.

Develops scheduling and control procedures for ATC and COMM maintenance and inspection. Coordinates maintenance and inspection work both within and outside the office.

Plans, manages and administers the effective implementation of contingency plans in the event of an emergency. Ensures that properly trained personnel and appropriate equipment are available to respond on a timely basis in order to rectify the problem and restore normal operations.

Prepares and presents oral and written reports/recommendations within assigned areas of responsibility to AGM/RAIL, General Manager, and Board of Directors and Board Committees, as appropriate. Prepares periodic reports to assess possible problems, trends or other items of concern to be brought to the General Superintendent's attention. Conducts special studies and investigations and acts as special project officer as directed by the General Superintendent and AGM/RAIL.

Plans, directs, coordinates and manages all aspects of budget preparation and execution for all ATC and COMM operations (including, but not limited to, goals and objectives, levels of productivity, specified work standards, priorities, and compliance with technical and administrative constraints). Ensures sound fiscal administration of field operations and administrative activities.

Serves as department representative to branch offices, outside consultants and contractors. Responsible for ensuring all new design of ATC and COMM is developed to the state-of-the-art and is responsive to system and user needs.

Assists in ensuring that all Authority maintenance systems assigned to this position meet the various government regulatory agencies' and Authority standards, with special consideration to the safety of patrons and employees.

Plans, directs, coordinates, evaluates and analyzes the performance of field operations from information gathered from varied sources (to include Equipment Availability, Reliability Analysis, Section Weekly Activity Reports, Quarterly and Semi-Annual Status Reports, Absenteeism analysis, Warranty Program Status Reports, installation and Construction Status Reports, Vital Signs and Personnel Certification Status Records) and take actions to increase efficiency and effectiveness.

Attends and/or participates in high-level meetings, hearings and planning sessions within the

Authority and outside the Authority (COG, AREMA, TRB, APT A, FTA, etc.) that are related to the execution of the functional responsibilities of the Office of Rail Systems Maintenance Organization.

Performs special assignments specified by the General Superintendent for Track Structures and Systems Maintenance, Assistant General Manager for Rail Operations Delivery.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:

  • Personal Interview 
  • Skills Assessments 
  • Verification of education and experience 
  • Criminal Background Check 
  • Successful completion of a medical examination including a drug and alcohol screening 
  • Review of a current Motor Vehicle Report

Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists.  Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment.  It is not intended to replace the official job description.  Job descriptions are available upon confirmation of an interview.

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