NURSE MANAGER (QUALITY ASSURANCE)

Location
Arlington, Virginia
Posted
Aug 08, 2018
Closes
Sep 12, 2018
Function
IT, QA Engineer, Nurse
Hours
Full Time

Job Title: NURSE MANAGER (QUALITY ASSURANCE) Closing Date/Time: Continuous Salary: $67,100.80 - $119,350.40 Annually
Job Type: Full-Time Location: 2100 Washington Blvd., Arlington, (Sequoia Plaza) *ART Bus Accessible*, Virginia       Arlington County is seeking an energetic and experienced Nurse to provide quality assurance leadership to clinical public health staff in the Public Health Division (PHD). This Nurse Manager/Quality Assurance is responsible for providing direction primarily to clinical, both nursing and non-nursing, staff on achieving and maintaining quality as appropriate. The Nurse Manager/Quality Assurance is an integral member of both the division's management team and the department's extended management team and, therefore, plays a key role in guiding all staff in integrating PHD and DHS programs to meet customer needs. This position will coordinate with the Department's Quality Assurance Manager and will participate as a member of the Department's Quality Assurance team. This employee a strategic partner in emergency preparedness for public health.

The PHD is responsible for addressing a wide range of public health concerns and providing diverse public health services for the Arlington community including communicable disease control, environmental health inspection, family planning, maternity care, dental care, refugee screening and referral; public health laboratory services; and school health. The PHD is locally administered by Arlington County and is under contractual obligation to provide the services provided by the other 34 health districts within the Virginia Department of Health (VDH) system. The Division has a $21 + million budget and 180 + talented staff all focused on the departmental mission of making a real difference in people's lives by promoting and providing outstanding human services.

To learn more about DHS and the Public Health Division, please click here:

The Nurse Manager/Quality Assurance will model the department's values of excellence, dignity, integrity, and accountability in performing the following duties:

  • Provides leadership and guidance to staff concerning nursing practice, including service delivery and interpreting policies and procedures relating to nursing and clinic activities and ensuring compliance through a quality assurance process.
  • Provides guidance to clinical (non-nursing) staff regarding applicable clinical standards, including service delivery and relevant policies and procedures relating to clinical activities and ensuring compliance through a quality assurance process.
  • Serves as the primary liaison with the Nurse Manager at VDH to discuss and resolve nursing practice issues, and evaluate and disseminate information to nursing staff. This includes representing county public health services and philosophy on VDH regional and statewide committees and task forces.
  • Implements and evaluates DHS client confidentiality and privacy initiatives within the Division, working with PHD leadership. This includes assuring training staff and volunteers on HIPAA regulations and DHS/PHD policies and procedures. Works with DHS Compliance Officer, VDH Privacy Officer and County Risk Management regarding compliance with HIPAA regulations and DHS and VDH policies and procedures.
  • Manages strategic and operational planning for continuous improvement - develops systems, tools, and staff training components needed to assess program performance, evaluative methods for identifying service deficiencies and changes needed, and tools for collecting, evaluating, and reporting data.
  • Supports accurate and appropriate data collection and reporting for Division as it relates to program outcome measures, program planning and other requirements of the Division, Department, County, VDH and the Commonwealth of Virginia, with a focus on quality public health practice.
  • Oversees development and maintenance of Division clinical quality assurance activities with appropriate input from others in clinical (including nursing) and non-clinical areas.
  • Reviews all requests to conduct research within the Division, considering the scientific and ethical implications and compliance with applicable local, state, and federal regulations in coordination with the Planning & Education Chief. Makes recommendations to the Health Director.
  • Develops and facilitates partnerships among PHD, County Departments, and Community Organizations to further public health goals in Arlington. This includes serving as the liaison with academic institutions interested in placing students within the Division, ensuring student placements support PHD and DHS missions as well as students' academic requirements.
  • Helps health care partners, non-profits and business to implement the public health system's 10-year strategic plan alongside the Planning and Education Unit Chief, Assistant Division Chief and Division Chief.

The Nurse Manager/Quality Assurance works closely with the Health Director/Division Chief, Assistant Division Chief, Planning & Education Chief, and Bureau Chiefs and staff to:

  • Continually assess quality assurance and improvement needs for the Public Health Division;
  • Use performance measures for programs to inform clinical quality assurance efforts as well as to assist with the conduct of regular clinical program reviews;
  • Evaluate programs to ensure consistency with federal, state and local guidelines, including budget limitations;
  • Identify and advise leadership proactively on nursing trends to meet shifting program needs;
  • Oversee short and long-range planning for public health programs as needed; and
  • Participate fully in emergency preparedness & response activities.

The ideal candidate will have strong leadership and management skills to provide direction to a large, diverse, creative, and autonomous staff, including in times of change; significant experience and understanding of the needs of public health and Arlington residents; analyzing and developing solutions to complex issues and operational concerns; establishing and managing outcome based performance measures to guide operations; strong oral and written communication to move forward complex initiatives and communicate confidential information; and proactive in the use of technology for communication and for business practices in human services.
 Selection Criteria: Minimums:

A Bachelor's degree in Nursing; and

A Master's degree in Public Health or similar such as Public Health Nursing, Nursing Management, Public Administration, Business Administration, or directly related field; and
progressively responsible program management experience in public health, community health or related area to include considerable experience in providing clinical nursing services as a Registered Nurse (RN), reviewing & formulating public health policy and services, and administering public health programs.

Substitution: Additional directly related experience may be substituted for the education requirements on a year-for-year basis.

Desirables: Preference may be given to candidates with experience in one or more of the following:

  • Public health or community health experience at the local level;
  • Supervisory experience in community or public health;
  • Identifying and implement nursing practice standards as well as laws and regulations (e.g., HIPPA) and to develop appropriate policies and procedures;
  • Program experience involving diverse populations, clients with low incomes and/or disabilities similar to those served by DHS;
  • Performance assessment and continuous process improvement;
  • Assessing quality and compliance with established guidelines for clinical practice (nursing and non-nursing); and/or
  • Training in emergency management systems such as Incident Command System (ICS).


 Special Requirements: Must be licensed as a Registered Nurse in the Commonwealth of Virginia or eligible to receive such license or licensed in a compact state. If eligible, candidate will be allowed 60 days to obtain license.

A letter of application is required. Please use the space provided in the supplemental questionnaire to insert a letter or attach to your application.
 Additional Information: Work hours: 40 hours per week, Mondays through Fridays, flexible scheduling as pre-approved.

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

A letter of application is required. Please use the space provided in the supplemental questionnaire to insert a letter or attach to your application.

Applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must provide or authorize Arlington County to obtain a copy of the applicant's official state/district driving record. Any offer of employment may be contingent on a favorable review of the applicant's driving record.

A pre-employment background check will be conducted on candidates selected for employment. It may include checks of the following: criminal record, education, professional licensure and State of Virginia child abuse registry.

This position is part of an alternative pay program that includes career path and pay-for-performance elements and an extended salary ceiling.  Entry salary within the band is based on a review of qualifications and experience.
 

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