Program Coordinator Reports To Director of Employment Services Date Updated 08/2/2018 Summary Under the supervision of the Director of Employment Services, responsible for specific management of program participant services and specified enclave/mobile work crew employment sites. Supports other management staff in providing related services. Assists Sales and Marketing Department as required in site procurement and contract administration. Assists in administering daily operations and supervises direct support staff. Acts as liaison among ECHO program participants, families, Support Coordinators, and ID Teams. Assists with maintaining ECHO's compliance with all federal, state, and local program requirements. Responsibilities/Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Provide management, including performance evaluations, leave approval, hiring and firing, disciplinary action for assigned enclave sites Develop ISP's/PCP's in conjunction with the program participant, families, case management, and enclave staff; assure implementation and write related reports for assigned program participants Maintain contact with families, residential providers and support coordinators to ensure successful placement for individual's served, and smooth coordination of services Substitute as necessary when regular substitute cannot cover staff absences, including substituting for drivers as needed Assist DSPs to identify, recommend and implement meaningful community based activities that incorporate program participant preferences and choices, support the community and maximize the independence and esteem of individuals served while enhancing the understanding and awareness of others in the community to better include the people we service Assist DSPs to identify, recommend and implement an activity that supports cultural diversity on a quarterly basis to improve understanding of individuals similarities and differences of different people and communities around the world Develop agendas for ECHO staff meetings in coordination with CEO, Director of Program Services, Employment Services Manager, Program Coordinators and other staff, as appropriate Represent ECHO at planning/outreach meetings as required Approve leave for assigned staff in coordination with Sr. Director of Operations Act as liaison and communication between visiting teachers/students from the local schools Assist Employment Services Manager with intake and point of contact liaison responsibilities for persons entering ECHO from all referral sources with other Program Coordinators; share other point of contact needs with other Program Coordinators Monthly utilization review for assigned program participants, ensuring that all slots are filled Plan for staff training, recognition, and support Follow up and troubleshoot with host companies as necessary Crisis intervention, as needed Assist with hiring/training process for new direct support staff and drivers, including performing their orientation, ID Orientation Handbook training, assisting with scheduling any related training and completion of necessary paperwork Perform additional related job duties as assigned KSAs Extensive knowledge of implications of various disabling conditions Thorough knowledge of legal rights of persons with disabilities Thorough knowledge of supportive services, both local and regional Thorough knowledge of supported employment as it relates to a group models of employment Thorough knowledge of business and personnel practices Thorough knowledge of federal, state, and local regulations Proven ability to supervise and support direct service staff Proven ability to establish and maintain effective relationship with consumers, families, and agency representatives Proven management skills (personnel and staff) Supervisory Responsibility This position supervises a small group of Direct Support Professionals. Work Environment This job operates in a primarily office environment. Responsibilities will also require work in various community sites with differing environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing duties of this job, the employee is required to talk, type, sit, open and close filing cabinets, push a wheelchair and rider, and lift up to 50lbs. Position Type This is a full-time position. Hours of work required are 8 per day-Monday through Friday. Evening or weekend work may be required as job duties demand. Travel Travel is required, to include visits to enclave site locations as needed. Fingerprinting and taking a drug and alcohol tests off-site at hire is required. Additionally, random drug tests could potentially require a repeat off-site drug test one or more times throughout length of employment. Travel may also be required to attend off-site trainings and conferences. Required Qualifications Bachelor degree plus any combination of education/experience equivalent to a master's degree Extensive experience in provision of services to persons with disabilities Extensive experience in staff supervision and management Considerable administrative experience Apply by emailing cover letter and resume to Deidre Williams, firstname.lastname@example.org. PLEASE, no phone calls Status / FLSA Classification Full-time / Exempt Salary Range $44,000 - 46,500 Any offer of employment will be contingent upon successful completion of drug/alcohol screening, criminal background check, and education, employment, and references checks. ECHO is a drug free workplace. Every Citizen Has Opportunities (ECHO) is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity, genetic information & testing, marital status, military status, national origin, age, disability, veteran status or any other status protected by law. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. ECHO is a member of the DHS e-Verify program.