Regional Systems Administrator
Description:The Defense & Intelligence Group of Leidos is seeking a Regional Systems Admin to support the Information Technology Enterprise Management Contract within the National Geospatial Intelligence Agency.Regional System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related ITEMS UFS infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling mission success. Regional Systems Administrator provides PC, telephone, and voice and video conference support which may include duties such as:* Unpacking and setting up PCs* Installing PC operating systems via scripted install packages * Installing application software on PCs via scripted install packages* Providing basic user support for the software; PC, telephone and video troubleshooting when operation errors occur* Providing limited support related to microcomputer networks and providing user training in basic hardware and software functions.* Performs all administration involved with PC (desktop/notebooks) distribution including * Performing inventory on software and computer stock and making request for order or ordering new equipment* Performs service center technology support which may include duties such as installing an IP phone, installing COTS - GOTS software using scripts and install packages, service center technology trouble shooting when operation errors occur* Work closely with other members of Service Operations team, Service Design and Service Transition personnel and other IT technical and applications staff.* Support network and locally attached printers* Use of the Support Center ticket database to track, update and close tickets.* Create and maintain documentation to help train employees resolve day to day issues and knowledge transfer. * Identify and execute process improvements and other enhancements that improve operational efficiency. KNOWLEDGE/SKILLS:* Security +* Meet the qualifications of one of the customer specified levels (0-4) UFSQualifications:Basic Qualifications: -Bachelor's Degree and 2 years relevant work experience-Additional years of experience in lieu of degree is acceptable-Active TS/SCI clearance with Poly is requiredLeidos Overview:Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company's diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.