Customer Service Representative

Bala Global
Baltimore, MD
Aug 06, 2018
Aug 17, 2018
Customer Service
Full Time
Customer Service Representative We are currently looking for enthusiastic customer service reps who are eager to progress and seize opportunities. Are you ambitious, driven, and looking for a new, exciting career path? If so, this may be the perfect opportunity for you! No need to worry if you have no previous sales experience, as all necessary training is provided in-house. Job Responsibilities for Customer Service Representative Keep track of sales through regular sales reports Respond to queries from clients and customers Attend regular team meetings Attend client meetings to discuss strategies for sales and marketing Travel to various marketing events Establish and maintain customer bases for clients Acquire a good knowledge of the brand and product in order to better promote them What We Can Offer You Excellent bonus packages based on performance Worldwide travel opportunities Customer Service Representative Job Requirements for Customer Service Representative Great team player Exceptional communication skills Good listening skills - we pride ourselves on our ability to really listen to what the customer wants and needs Motivated and driven Good interpersonal skills Excellent observational skills - reading clients' body language to spot if they are disengaging is a useful skill Friendly, outgoing personality Ability to work by oneself Good attention to detail Smart and presentable appearance Good knowledge of equality and diversity Bilingual not essential but welcomed Educational Requirements for Customer Service Representative High school diploma or equivalent required A college degree in psychology, sociology, marketing, business or communication is not essential but desirable Previous Experience for Customer Service Representative No previous experience in sales is necessary as we provide you with a full on-the-job training program, although any previous experience in sales or marketing is welcomed

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