Instrumentation Specialist (1169-679)

Rockville, Maryland, United States
Aug 06, 2018
Oct 09, 2018
Full Time


This is a hands-on technical position in the Central Laboratory Operations (CLO) department responsible for coordinating external calibration services in support of laboratory operations at USP. The incumbent in this role will communicate with external service providers and laboratory staff to coordinate equipment services in a timely and compliant manner. This role will directly support all US-based laboratories, reference standard production areas as well as quality assurance units to ensure that external service operations meet USP standards of quality.

  Roles and Responsibilities
  • Collaborate with Validation/Metrology staff to maintain external equipment service operations. Coordinate in service communications and purchasing processes to ensure equipment services are completed on time and are compliant with USP service requirements.
  • Ensure vendor documentation practices meet USP standards of quality by actively reviewing vendor documentation including but not limited to: labeling, certificates of analysis, calibrations, performance verifications, preventative maintenance and qualification documentation for accuracy and completeness.
  • Apply knowledge of current trends in metrology operations and quality assurance standards to facilitate process improvements in efficiency and quality.
  • Other duties as assigned.
  • Provides direct support to vendor personnel during on-site operations
  • Perform calibration, performance verification and preventive maintenance activities to ensure laboratory equipment and instrument systems are acceptable for use. Provide feedback on existing activities and processes to aid in quality improvements within the department.
  • Work with USP laboratory safety staff to perform operational checks of laboratory safety equipment.


Basic Qualifications 
  • Associates degree in technical or science field or Bachelors’ degree in technical or engineering field. Four or more years of experience in a metrology or quality assurance role will be considered in lieu of a degree.
  • Minimum of two (2) years of experience in the field of metrology/calibration operations, instrument field service or quality assurance where calibration/metrology was a primary job responsibility
  • Experience working in an ISO or cGXP regulated environment
  • Instrumentation activities may require standing for extended periods of time (≥ 1-hour) and may require lifting loads up to 50 lbs.

 Preferred Qualifications 

  • Prior experience in a scientific based industry in a metrology or quality assurance role.
  • Experience troubleshooting, repairing and servicing analytical instrumentation and systems.
  • Results driven with demonstrated successful outcomes.
  • Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Excellent written and verbal communications skills. 
  Supervisory Responsibilities


USP offers an impressive benefits package, including:

  • Generous paid time off – 13 paid holidays, 10 sick days and 15 vacation days per year to start
  • An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately
  • Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles ($250/individual or $500/family)

The U.S. Pharmacopeial Convention (USP) is a scientific nonprofit organization that sets standards for the identity, strength, quality, and purity of medicines, food ingredients, and dietary supplements manufactured, distributed and consumed worldwide. USP’s drug standards are enforceable in the United States by the Food and Drug Administration, and these standards are used in more than 140 countries.

Being a part of USP means belonging to a diverse culture made up of more than 1,000 talented professionals working together at five international locations. We share our expertise in science, IT, human resources, quality assurance, communications, administrative management, and more...all to support an overall mission dedicated to making a difference by providing standards and programs that help improve the quality of medicines, dietary supplements, and foods worldwide.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. 

Job Location Rockville, Maryland, United States Position Type Full-Time/Regular