Outbound Customer Service Representative W/Credit Check

Annapolis Junction, MD
Aug 03, 2018
Aug 17, 2018
Customer Service
Full Time
This will be working within the Strategic Outreach division - They have 18 people currently - 26 people at capacity at beginning of year - 70% of the team is temporary.This person must be very professional, reliable and have an impeccable phone personality - someone who like to help people, strong customer service, more than capable of handling calls. Outbound calling experience is a bonus. Call center helps.These are all warm outbound calls - they contact customers - mainly associations - for membership renewals, how their membership is going, welcome them. Already established relationships. They are responsible for making 22-40 calls per hour. Most of projects people don't pick up. Looking at reports most calls are under a minute. It's very easy to get over 30 calls per hour.The person has to have a good phone personality - be able to type more than 35 wpm. Multitasking is a plus . work in the system, process payments.About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing(R) Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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