Customer Service Representative

Hagerstown, MD
Aug 02, 2018
Aug 15, 2018
Customer Service
Full Time
Customer Service Collection Agents ChaseSource - the source for exceptional people. Job Description: ChaseSource is seeking qualified customer service representatives to assist clients with outstanding balances and payments. Take inbound calls handling customer service inquires. Monitor systems to detect possible fraudulent behavior related to credit card usage and contact card holders to investigate possible fraud. Research problem areas and document processes used to correct issues. Maintain a high level of discretion and confidentiality. Job Requirements: High School Diploma or General Equivalency Diploma is required At least 2 years of customer service experience Experience providing customer service over the phone The Company ChaseSource, LP is a minority-owned, business solutions firm specializing in Recruiting, and Business Process Outsourcing. The company was built by Human Resource, Business Consultants, and Recruiting professionals to serve companies in need of tactical as well as strategic Talent Acquisition and Outsourcing Solutions. With a proven track record of consistent, quality service, ChaseSource can definitely provide highly skilled employees, in the quantity requested. Mission Statement To become a leading human resources partner by providing immediate, effective staffing solutions that keep pace with changing opportunities. We are committed to the excellence of our employees to assist in achieving corporate growth and increased profitability.