Human Resources Training & Communications Specialist
HR Training and Communications Specialist
The Human Resources Training & Communications Specialist plans and administers the University Human Resources Communications and Training Programs to ensure employees and managers have the information, skills and knowledge to perform effectively. S/he develops HR communications and programs to inform employees of HR initiatives, and enhance employee knowledge, skills and career growth. Reporting to the Director of Employment Services, the HR Training and Communications Specialist has duties that include but are not limited to:
New Employee Orientation & Special Programs
- Works collaboratively with the HR recruiting team, responsible for the design and delivery of New Employee Orientation (NEO).
- Ensures new employees are provided a comprehensive onboarding experience from first day of employment thru their first six months.
- Works with HR leadership team in administration of online management development program.
Training Program Administration
- Works with human resources leadership to develop and align staff training program with overall university/departmental needs and objectives.
- As needed, conducts needs analysis to assess skill levels/ knowledge gaps/ training needs.
- Identifies training priorities and develop training plans.
- Plans, evaluates and coordinates resources to administer training programs utilizing both external consultants and in-house subject matter experts.
- Provides ‘train the trainer' sessions for in-house presenters to ensure quality and consistency of presentations and program delivery.
- As administrator, manages training schedules, records, materials, online courses, in-house courses, training schedules, and other training related information.
- Develops metrics to assess benefits of training and quality of training and provide reports of progress against training objectives.
- Works with HR leadership team and HRIS Sr. Manager in the development and administration of online/on-demand staff training.
- Provides feedback and recommendations on program content, quality of services/presentations provided by both external consultants and in house presenters, space and audio-visual providers to ensure continuous improvements in training programs.
- Develops, drafts, reviews and edits a wide array of HR communications including email blasts, newsletters, policies, procedures, educational guides/ training communications.
- Provides engaging communications about program information to encourage participation and highlight the value and benefits of training opportunities.
- Assesses, compiles and maintains data and information to support the need for development of HR policies, programs and practices.
The Training & HR Communications Specialist reports to the University Director of HR, Employment Services and works effectively as a member of the Department of Human Resources engaging with employees, managers, training consultants and subject matter experts. Supervises the Training Program Assistant.
Education: Bachelor's degree required.
Experience: 3 to 5 years of human resources related experience, including 2 years of progressively responsible experience in training and development - preference for experience in higher education.
Skills: Proficiency in Microsoft Office applications (Word, Excel and PowerPoint). Excellent verbal and written communication skills attention to detail, and outstanding organizational, planning, and presentation skills. Strong analytical, decision making and interpersonal skills.
Current Georgetown Employees:
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.