Patient Customer Service Associate II--Central Billing Office

Location
Norfolk, VA
Posted
Jul 18, 2018
Closes
Aug 22, 2018
Function
Customer Service
Industry
Healthcare
Hours
Full Time
Job Description: Sentara Healthcare is hiring a Patient Customer Service Associate II in Norfolk!

Shift: Full Time, Days

The Patient Customer Service Associate II is responsible for patient account resolution and responding to multiple incoming calls, work patient correspondence, update information, audit accounts, sets up payments plans and takes payments and summarize and document patient calls. Provides patient with a one call resolution.

Education Level
High School Grad or Equivalent

Experience
Required: Billing - 2 years, Call Center - 2 years

Skills
Required:

Other
2+ years of related experience in a call center or healthcare environment required. 2+ years of billing experience required. Epic, GECB, or All script experience preferred

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