Call Center Manager
Results driven Call Center Manager needed for a leading service provider in Manassas, VA. Apply now or call 703-620-6444!
- Motivate and drive team to meet/exceed goals
- Will set productivity objectives and prepare reports reflecting goals
- Collect and analyze call center statistics
- Monitor call processes and techniques and offer improvement strategies
- Will serve as escalation point of contact
- 5 years of proven Call Center Management experience
- Proficiency in MS Office and call center software/programs
- Outstanding communication skills
- Results driven, motivating and inspiring personality
Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!