Refund Specialist

Gaithersburg, MD
Jul 25, 2018
Oct 08, 2018
Customer Service
Full Time
Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Adventist HealthCare seeks to hire a Bi-lingual Refund Specialist who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Qualified candidates will possess:
Knowledgeable of the state of Maryland payment reimbursement rules
and contractual requirements for various payers. Possess the ability to
analyze accounts to determine a true credit.

Strong understanding of insurance refund statute of limitation law for the
state of Maryland to assure all refund requests is within compliance.

Use sound judgment to resolve credit balance due to insurances and
patients while maintain the integrity of AHC. Process refund reports in a
timely manner and with accuracy.

Provides excellent customer service to our clients, assists in problem
resolution both internal and external.

Assists Customer Service during staff shortage. Follow up with patient and
insurance company's inquiries regarding status of refunds in a timely manner

Accepts requests for information from the department manager and other
departments as related to refunds. Possess the ability to have an open
dialogue with the accounting department regarding the status of credit

At Adventist HealthCare our job is to care for you. We do this by offering:
• Work life balance through non rotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
• 100% Coverage for inpatient care - at Adventist HealthCare facilities
• 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.
Work Schedule:

This is a full time Monday-Friday position.

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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