Manager, Salesforce Marketing Cloud Developer
The Salesforce Marketing Cloud Developer is responsible for implementing integrations between Salesforce and Marketing Cloud. They will provide ongoing support with Administrator functions across multiple Business Units. The Salesforce Marketing Cloud Developer will build Marketing Cloud Journeys following design and process guidance provided by SMEs. They will also develop and create responsive, best-in-class email templates for local United Way offices.
KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION:
An individual must be able to perform each essential duty listed below at a satisfactory level:
- Maintain open communication with the entire team regarding current project status, issues, concerns, etc.
- Develop and maintain email templates within Marketing Cloud.
- Develop and enhance our user preference center within Marketing Cloud.
- Create and maintain Automations / Data Extensions and connector data transfer processes in Marketing Cloud.
- Perform Administrator functions such as user management, profile configuration, data management, etc.
- Work with Salesforce, support vendors and internal technical staff to troubleshoot and apply new features, upgrades and patches.
- Identify areas of improvement and make actionable recommendations to increase operational efficiency and user adoption.
- Develop documentation of current processes and future enhancements.
- Keep abreast of new technology to help create new processes / enhancements to Salesforce.com.
- Other duties as assigned.
Bachelor degree in Computer Science, Information Systems, Computer Engineering with 5-7 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
Knowledge of Salesforce Marketing Cloud (Exact Target) is required.
Knowledge of Salesforce Marketing Cloud (Exact Target), and how it integrates with Core Salesforce platforms is required.
At least 3 years’ experience as email developer/technical resource on the Salesforce Marketing Cloud platform is strongly preferred.
Ability to use HTML and AmpScript to solve template creation challenges.
Must have experience and understanding of relational databases and development competency around MS SQL Server, MySQL. Experience in writing SQL statements is preferred.
Must have experience with HTML, XML, SQL, Java, SOAP and REST-based web services. CSS and Jquery frame works preferred.
Able to demonstrate an understanding of the full range of customer information/data management systems and related processes and protocols.
Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs policies and procedures in language that is understood by others.
Able to write with the clarity and precision necessary for the work being performed.
Ability to interact successfully with cross-functional teams and build collaborative relationships.
Show aptitude to learn new tools.
ABOUT UNITED WAY WORLDWIDE:
United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.
United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, and other legally protected characteristics. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail firstname.lastname@example.org or call 703-836-7100, ext. 324 and provide the nature of your request and your contact information.
We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.
United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, free parking, onsite gym, monthly volunteering opportunities, and more.
Thank you for your interest in employment with United Way Worldwide. You will be contacted if your qualifications are a good match and you are selected for an interview.