Patient Care Rep

Woodbridge, VA
Jul 13, 2018
Jul 18, 2018
Full Time
Job Description: Group in Woodbridge, VA is recruiting for a full time Patient Care Rep to join our team in our Surgical Office in Woodbridge for day time business hours.Department/Position Overview: This position will join the healthcare team in our Surgical Office in Woodbridge. Duties will include assuming responsibility for the registration process of new and current patients, check in and check out functions, collection of co-payments, scheduling appointments, requesting medical records, answering telephones and greeting all patients and visitors with a smile. Ideal candidate has previous experience in a clerical healthcare setting and possesses unparalleled customer service skills.Facility Highlights: Sentara Medical Group consists of over 300 practices throughout Hampton Roads, Northern Virginia and Northeastern North Carolina. We offer a variety of award winning practices and care such as family/internal medicine, pediatrics and several specialties including cardiology, neurology, orthopedics and many more! Our care teams are constantly striving to meet the needs of our community by not only providing the highest level of personalized, quality care but also to implement new technology such as MDLIVE. Our Medical Groups are committed to creating a positive patient experience and improving healthcare every day! Sentara Benefits: Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!Join our team, where we are committed to quality healthcare, improving health every day and providing opportunity for training, development and growth!

Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education Level
High School Grad or Equivalent

None, unless noted in the “Other” section below

None, unless noted in the “Other” section below

Required: Communication, Service Orientation, Typing Speed 30+ WPM

Preferred: None, unless noted in the “Other” section below

Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

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