Accounts Receivable/Collections Specialist
About Us We are a young and fast-growing online marketing company, which provides website services to automotive dealerships across North America and Canada. We help our customers sell more cars and provide them with an amazingly remarkable experience. We have been recognized on the Inc. 5000 list of fastest growing companies six years in a row and counting. Technology is front and center in our company, but it's the people here who are the core of our business. We pride ourselves on making coming to work not only challenging, but also enjoyable. Job Description The Accounts Receivable/Collections Specialist will be responsible for all aspects of billing, resolving customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts. The SR Specialist must be able to effectively communicate in a professional manner with both internal and external customers. This position is located in the Headquarters office in Rockville, MD. Essential Functions Answer inbound calls timely Independently analyze each assigned account and execute a plan for collection and reconciliation appropriately Payment reconciliation Accountable for all aspects of contacting clients, account reconciliation including billing research, credit request submission and cash application analysis Interact frequently with inter-departmental associates for the purpose of resolving outstanding issues Work closely with Management team to maximize collections and provide weekly reports Interpret and understand contract terms to maximize collections Perform related duties and special projects as assigned Generate and send invoices Meet weekly with Revenue Manager to provide account updates Required Skills/Experience Minimum of two years experience in Accounts Receivable/Collections Must have high volume account experience with an average of 800-1000 accounts Research and reconciliation skills and attention to detail and accuracy Excellent negotiation and customer service skills Intermediate to advanced proficiency with MS Excel and Microsoft Office Suite Excellent verbal and written communication skills Strong attention to detail and excellent follow-up skills Ability to prioritize and manage multiple tasks Must be able to work well with individuals at all levels inside and outside of the organization Self-Starter with the ability to work with minimal supervision Flexible to work overtime as Preferred Skills/Experience Familiarity with Financial Force Bachelor s Degree or equivalent Experience in a fast-paced, environment Ability to prioritize tasks that change frequently and manage unexpected demands Dependable, follows instructions and takes initiative to solve problems Experience with QuickBooks accounting software Competencies Planning/Organizing Accuracy Communication Proficiency Adaptability Initiative Use of Technology Perks and Benefits Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including: Medical, dental and vision insurance Company matched 401K plan Paid time off On-site and off-site company events Casual Attire Fun workstations State of the art technology Free Parking Expertise in work environment We are an Equal Opportunity Employer.