Pet Grooming Salon Manager
PET GROOMING SALON MANAGER ABOUT OUR SALONS: When our pets inspire us to be to be more loving and caring individuals, it s no surprise that our Grooming Salon Manager truly embodies those qualities. With your patience, guidance and passion for helping others, you ll help to lead the operations of the grooming salon from head to tail! You ll build relationships with clients, champion exceptional customer service, lead your associates, and drive results to grow the business. ABOUT THE ROLE: As our Pet Grooming Salon Manager, you will: Onboard all new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications, evaluating the quality of grooms, and providing ongoing learning opportunities Perform Hands on Pet (HOP) assessment on all pets to recommend services and build trust with the pet parents Perform dog grooming services to breed standards and to client s personal preferences and hold your groomers to those same standards Ensure the safety and well-being of every pet and associate in the store, taking immediate action whenever necessary ABOUT YOUR CAREER: And while we re there for pets at every stage of their lives, we ll also be with you at every stage of your career. With PetSmart, you will have opportunities to: Gain experience in a different business unit like the store or the Pets Hotel Develop your leadership skills as a District Academy Trainer or a Quality and Education Manager Tackle the challenge of a new salon opening or turning around a struggling salon Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We ve highlighted job responsibilities and programs as best as we could above but the best parts of working at PetSmart can t be fully described in the job description. It s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he s taken! It s the excitement of Walter s wagging tail during his bath or Sadie s smile after her teeth are cleaned. It s the gussying up of Gizmo for this year s holiday photoshoot. (Fun fact: many of our groomer receive holiday cards from their clients!) It s the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it sa community of those who work together for the love of pets.