Nurse Manager, Anesthesia
Responsibilities Demonstrates behaviors consistent with the MWHC Leadership Competencies: Create Plan Collaborates with the health care team to develop and implement a schedule and staffing plan. Approves department final schedule. Assists the Director in the planning and management of the departmental budget. Accountable for the education and orientation plan with the Clinical Nurse Specialist. Achieve Results Utilizes the performance improvement process to identify opportunities for improving outcomes in clinical effectiveness, clinical practice, service operations, and standards. Collaborates with the Director and Nurse Educator/Clinical Nurse Specialist to develop and implement improvements accordingly. Assists Director and Physician leader in the resolution of customer satisfaction and quality issues. Listen, Understand, Communicate Demonstrates effective communication and problem solving skills with staff, physicians and ancillary departments. Provides timely feedback and/or problem resolution. Fosters an environment for providing a customer service culture. A minimum of 8 hours per month will be scheduled during off-hour shifts/weekends. Collaborates with the Director and Nurse Educator/Clinical Nurse Specialist (where applicable) to facilitate communication (i. e.: staff and team meetings). Accountable for staff meetings and department communication (huddles, emails, minutes, communication books, etc). Maintains records of communication to Associates. Attends meetings and committees as assigned. Participates and mediates in conflict resolution. Exceeds Partner Needs Acts as a resource to physicians and staff by use of clinical rounding and assessing unit operations. Collaborates with ancillary departments to ensure availability of equipment and supplies. Identifies new technology available for patient care. Performs other related duties as requested. Demonstrates active engagement through visibility, accessibility, rounding and open communication. Develops action plan for Associate Engagement based on departmental results in collaboration with the department Associates. Execute and Analyze Participates in clinical reviews as needed. Possesses knowledge of regulatory requirements related to the service (JCAHO, EMTALA, Virginia State Health Department) and implements mechanisms for compliance. The Manager has the primary responsibility for staying current with relevant compliance information and developments and for disseminating this information among his/her staff members. The Manager is also responsible to provide a courtesy copy of the materials shared with staff to the Compliance Officer. Responsible for approving biweekly payroll, identifies trends in utilization and takes corrective measures as needed. Ensuring monthly budget is reviewed, variances are completed and validated and implements corrective action as needed to include accountability for productivity. Accountable for service outcomes. Actively implements Studer tools in department. Maintains logs of rounding on Associates and patients, identifies trends and develops action plan to address issues. Reviews department Associate competencies to ensure they reflect behaviors needed to achieve departmental service goals. Accountable for quality outcomes and completion of chart reviews to maintain level of quality. Reviews department Associate competencies to ensure they reflect behaviors needed to achieve departmental quality goals. On call for care center in collaboration with other Nurse Managers and Director. Responds to requests for departmental reports from partners. Reviews departmental reports and addresses issues appropriately. Orders/ oversees sign off of department supplies, nourishments, and equipment. Learn and Improve Maintains professional competencies by attending educational programs and participating in professional organizations. Keeps/follows through on promises/ commitments, is dependable, consistent and predictable. Learns new job skills/ knowledge quickly and is able to teach others. Incorporates learned skills into job processes Incorporates evidence-based research to reduce variance. Evaluates and re-evaluates result, documents lessons learned, benchmarks and integrates with others for system learning. Builds collegial relationships and participates in professional organizations. Mentors and coaches others. Encourages open discussions and creative free thinking. Adapts behavior or methods in response to information, changing conditions or obstacles. Align and Set Expectations Responsible for monitoring and maintaining staff compliance to performance expectations. Collaborates with Director, Nurse Educator/Clinical Nurse Specialist, and PCSs to complete performance reviews of the unit(s) staff. Provides coaching, counseling and mentoring as appropriate. Administers Action Plans and Records of Conference for all written, termination and clinical issues in partnership with HR. Pre-approves verbal and attendance-related Records of Conference administered by other members of the leadership team. Participates with the Director and Nurse Educator/Clinical Nurse Specialist, and staff in the recruitment, selection, orientation, and retention process. Ensures Position Control for department is correct and completes Personnel Action Forms as needed with changes. Provides justification for requisitions based on department performance. Encourages and supports staff to participate in a team based practice and Professional Practice Model for nursing shared governance on the department and in the organization. Empowers Associates to make decisions about quality, cost effective care and customer service. Living the Mission is reviewed annually with completion of a SWOT analysis, changes made to the document to support current goals and corrective actions. Conducts Quarterly Performance Reviews with Associates complete with individual scorecards. Other duties as assigned Qualifications: Graduation from a nurse anesthesia program fully accredited by the Council on Accreditation of Nurse Anesthesia Educational Programs and recognized by the boards of nursing and medicine required. Masters or Doctorate degree preferred. Must possess current license as a Registered Nurse from the State of Virginia. Minimum 5 years clinical nursing experience required; 3 years specialty nursing experience preferred. Minimum 2 years management experience required. Specialty Nursing Certification within department specific clinical area and/or Nursing Leadership preferred. Candidates without certification will achieve within 2 years or sooner. Demonstrates proficiency in verbal and written communication; as well as computerized systems. Experience with electronic systems and programs. Ability to work in a stressful environment. Demonstrates collaboration with physicians, staff and Mary Washington Healthcare Associates. Demonstrates the ability to direct individual accomplishments toward organizational objectives. Demonstrates professional and positive behavior. Role models the Mission, Vision, and Values of Mary Washington Healthcare. BLS or AHA Healthcare Provider CPR required for all. In addition to the BLS/CPR requirement, the following units require the following certifications: Additional Duties for MWH Anesthesia (added September 2017): Promotes the use of best practice by promoting the use of evidence based nursing/best practices throughout the unit. Develops, implements, and monitors (including direct observation) standards of practice for optimal patient outcomes. Demonstrates effective communication with patient, family, Physicians, Associates, and Chief CRNA. Responsible for creation of staff schedules and monitors daily unit/care center staffing to ensure sufficient quantity and skill mix to meet patient requirements. Flexes staffing to match Operating Room volume. Investigates customer complaints and takes appropriate action and provides detailed documentation. Utilizes decision-making skills in identifying potential problems needing Chief CRNA's consultation. Represents the hospital and anesthesia/nursing in MHS supported community services.